Event and Guest Services Attendant - Seasonal

Wheaton Park District • Wheaton, IL

4d • $15 - $16

About The Position

This position is responsible for a variety of event roles as it pertains to the overall hosting and executing of events safely and efficiently.

Requirements

• Minimum of eighteen (18) years of age.
• Must have excellent customer service skills with good verbal communication skills and be friendly and personable.
• Must be able to maintain self-control and composure in difficult situations.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must have and maintain: Basset Certificate or obtain within 30 days of hire.
• Must be able to: frequently remain in a stationary position for long periods to time; occasionally move items such as tables and concession supplies weighing up to 25 lbs. and over 50 lbs. with assistance.
• This position must be able to have good hand-eye coordination while servicing customers.
• This position will rarely ascend/descend stairs, position ones self to reach items over head and below waist, and move over uneven ground.
• Must be able to: continuously remain in a standing position and will be exposed to all weather conditions including rain, heat, humidity, etc. including biting and stinging insects and bugs.
• Frequently be exposed to loud music and occasionally move across wet, slippery surfaces.

Responsibilities

• Greet, advise, and direct patrons to their designated seating area.
• Perform entry gate personal item and bag check.
• Prepare and serve food/drink items at concessions stand.
• Assist with backstage setup and breakdown.
• Conduct alcohol I.D. verification and wrist banding.
• Control exit/re-entry lane with wrist banding and/or hand stamping.
• Check tickets and provide general customer service.
• Be aware and enforce appropriate park district rules.
• Guide guest to exits or provide other instructions or assistance in case of emergency.
• Seek guidance from the Special Event Manager & Director of Marketing as needed.
• Follow the Wheaton Park District policies, procedures, and guidelines.
• Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.
• Proactively support the Districts Mission, Vision, and Values.
• Maintain good safety awareness and follow all safety guidelines and procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed