Event Incident Report Writer

Texas RangersArlington, TX
5d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY: The Event Incident Report Writer is responsible for supporting the Venue Operations Department as it relates to all events occurring at Globe Life Field and Choctaw Stadium. The Texas Rangers, a professional baseball team located in Arlington, Texas since 1972, are committed to providing a fun and safe atmosphere for families and fans, a passion for baseball that extends to all levels of ballpark staff, and a commitment by players and the front office to field a competitive team that plays to win. Working for the Texas Rangers at any level isn’t about just having a job; it’s about showing a sense of pride for your baseball team and finding a place you can call “home."

Requirements

  • Must be 21 years of age.
  • Must be willing to work various schedules, to include days, evenings, nights for event operations.
  • Must possess effective computer and report writing skills.
  • Must possess effective verbal and written communications skills.
  • Must be able to follow complex instructions and manage multiple tasks.
  • Must possess the ability to work in a team setting and work alone with little direct oversight.
  • Must possess good sound judgement, be objective, be dependable, be in control of emotions, be customer service oriented, be a person of integrity and be professional while carrying out duties.
  • Must be able to perform one or more to the following activities while performing job tasks related to the position: walk, stand, climb stairs, climb a ladder, lift 30 pounds, and other physical activities associated with the position.

Nice To Haves

  • Experience with 24/7 incident management software is a plus.

Responsibilities

  • Investigate complaints from guests, employees, contractors, and other individuals on Texas Rangers properties during events.
  • Responding to incidents from event staff and guests
  • Working with staff members to write thorough and complete reports relating to incidents.
  • Collect witness statements from both event staff and guests.
  • Document information from incident scenes.
  • Document photographs and video as it pertains to incidents that require reports.
  • Attend event staff supervisor briefing before major events.
  • Assist in providing a safe environment for event operations.
  • Other duties as assigned.
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