Event Services Associate | Part-Time | Arvest Convention Center

Oak View Group•Tulsa, OK

23h•$20•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The part-time Event Services Associate reports directly to the Senior Events Manager – Arvest Convention Center. This position will assist the Event Services Department in all aspects of events at the Arvest Convention Center. This role pays an hourly rate of $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 8, 2026. About the Venue The Arvest Convention Center is located in the Arena District in downtown Tulsa, ACC is a modern and award-winning venue providing over 275,000 SF of flexible event space. Owned by the City of Tulsa for over 50 years, the ACC has been host to every kind of event imaginable!

Requirements

High school or GED certificate graduate required
Strong verbal and written communication skills
Proficiency in Microsoft Office programs (Microsoft Word and Excel) and willingness to learn new software
Ability to work well in a team-oriented, fast-paced, event-driven environment
Perform light lifting and carrying at times
Extremely organized and detail-oriented, quick learner and great time management skills.
Be licensed and insured to operate a motor vehicle in the State of Oklahoma
Work extended and/or irregular hours at Arvest Convention center events including nights and weekends

Nice To Haves

In progress or completed associate or bachelor’s degree from an accredited college or university, in theatre, production, events, hospitality, or a related field preferred but not required
Experience in event coordination or equivalent combination of education and student activities experience is preferred
Customer service experience preferred

Responsibilities

Monitor early morning load-ins, events, and late night load-outs in the facility, maintaining close contact with clients and venue staff to ensure successful events; follow up on all client requests, concerns, and issues during the event to ensure resolution
Verify that event spaces have been set accurately to client specifications
Assist with preparation of event materials throughout the planning and execution of major events such as Exhibitor Services storefronts, staffing and reports, digital and directional signage, and post event surveys
Research, review and recommend equipment, materials and supplies required to make an event successful.
Learn and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed by working alongside the event managers
Ensure that the integrity of the facility is upheld in the manner that we and our guest are accustomed to
Respond to crowd control and/or crowd management situations in a prompt and decisive manner and orally respond in a professional and diplomatic manner during crisis and/or sympathetic situations
Respond to visual and audible alarms from building automation and life safety systems. Make immediate decisions and communicate with all users of the facility in an emergencyResolve problems in a timely manner; analyze and gather information and identify alternative solutions quickly and effectively
Attend team and client meetings as necessary; develop and maintain a harmonious working relationship with all clients, external vendors, third party contractors, internal departments, and other stakeholders of events
Contribute to the success of department goals
Maintain a professional image, generate positive public relations, and provide excellent customer service to clients, guests, and staff working in the facility
Provide support to Event Managers and their assigned events as neededPerform other duties as assigned by the Senior Event Manager - ACC