Event Services Coordinator

SeaWorld•Tampa, FL

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Event Services Coordinator At SeaWorld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Join us and play an important part on our incredible team! What you get to do: Support and act as liaison for park Special Events Sales team for client event planning and development. Interface with clients and various park departments on the phone, by email and in person. Assist with reporting, presentations, warehouse inventory and on-site event coordination. Enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job. Participate in weekly catering meeting to review BEOs of upcoming events with Culinary team Participate in bi-weekly interdepartmental meeting to ensure topline awareness of all incoming paid events, and any in-park activity that may impact the flawless execution of group’s plans Participate in weekly Marketing task force meeting as contributing member of department Perform various pre-event tasks including creating BEO, banquet check, ticket orders, FedEx, event diagramming, and post-event tasks including event recaps and final billing Onsite coordination of events including private park rentals, corporate and school picnics, meetings and dinner parties, from event set-up through breakdown

Requirements

Must have an Associate's degree, or equivalent, from a two-year college or technical school or one year related experience; or equivalent combination of education and experience.
Must have two years of related experience/education.
Must have excellent relationship-building skills with the ability to establish and create relationships at all levels with clients and prospect organizations.
Must have high-level presentation and communication skills with the ability to convey important ideas and concepts to senior leadership, as well as group training and industry missions with high-level executives and clients.
Must have the ability to self-start and work independently, as well as in a team environment.
Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
Must be able to create reports, links, and formulas in Excel.
Must possess excellent time management and prioritization skills.
Must be able to read, analyze, and interpret general business documents and periodicals.
Must be able to write reports, business correspondence, and procedure manuals.
Must have strong organizational skills.
Must be able to handle multiple tasks at the same time in a fast paced working environment.

Nice To Haves

Bachelor's degree preferred.
Travel industry sales, marketing, and hospitality experience preferred.
Experience in TripleSeat is a plus.

Responsibilities

Support and act as liaison for park Special Events Sales team for client event planning and development.
Interface with clients and various park departments on the phone, by email and in person.
Assist with reporting, presentations, warehouse inventory and on-site event coordination.
Enthusiastically represent the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
Participate in weekly catering meeting to review BEOs of upcoming events with Culinary team
Participate in bi-weekly interdepartmental meeting to ensure topline awareness of all incoming paid events, and any in-park activity that may impact the flawless execution of group’s plans
Participate in weekly Marketing task force meeting as contributing member of department
Perform various pre-event tasks including creating BEO, banquet check, ticket orders, FedEx, event diagramming, and post-event tasks including event recaps and final billing
Onsite coordination of events including private park rentals, corporate and school picnics, meetings and dinner parties, from event set-up through breakdown
Carry out administrative duties to support Events Sales & Services team.
Facilitate client and team requests.
Organize, prepare and execute sales presentations, trade shows and trainings to assigned market.
Answer phone/email and responds to client questions and event inquiries.
Prepare written correspondence and mailings.
Manage inventory of event collateral and supplies.
Manage event ticket processing and mailing.
Compile sales reports, sales channel attendance, revenue reports, and account tracking reports.
Coordinate on-site picnics and special events.
Participate in meetings and assist in the coordination of industry events, park familiarization tours, and key Special Events projects.
Assist in the development of all park event communication documents, including, but not limited to, prospectuses, banquet event orders, checklists, signage, and production elements.