Events Manager

Soho House & Co. • Palm Springs, CA

19h • $70,000 - $75,000

About The Position

This position will be responsible for managing and executing quality events, including client and partner liaison.
Enter all leads into Tripleseat and create a booking or “soft hold”. If date is unavailable, provide alternative dates or venue for the client.
Book events, creating contracts, BEO’s, sending proposals, catering and other as required.
Maintain, update and track event changes in Tripleseat.
Tasked with scheduling & payroll duties as required.
Perform sales site visits with clients, including pre-event walk throughs, wedding rehearsals, day of wedding needs, full on wedding planning.
Update internal meetings, including catering and setup in calendar in Event Booking System.
Generate weekly report of upcoming events and their statuses to send out to Operations teams and Head of Private Events.
Work closely with the Operations team to ensure that spaces are not double booked, or event times do not overlap.
Coordinate with other departments/vendors to communicate event needs (for example, maintenance, AV, housekeeping, etc.).
Work closely with third party vendors and schedule as needed and obtain approval in writing from Area General Manager or Head of Private Events before confirming any order that creates a financial obligation for the company.
Create timeline, arrange rentals, florals, special requests, coordinate with all vendors, musicians, DJs, etc. and insure proper contracting and insurance for same.
Organize, store and update event contracts, receipts and any other pertinent event documentation.
Email receipts to clients after events and address any questions and/or concerns promptly.
Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues
To ensure client confidentiality is maintained always.
Manage schedule to be at the appropriate property as per schedule.
Performs other duties as assigned by supervisor.

Requirements

• Proficient in Tripleseat software
• Working knowledge of Outlook, Excel, Word, InDesign, Adobe software
• Must have flexible schedule including days shifts, evening shift, holidays, and weekends
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions
• A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills
• Previous wedding planning experience and/or certification
• Ability to multitask and work in a fast-paced environment
• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to work on your feet for at least 8 hours
• Fast paced movements are required to go from one part of the club to others
• Must be able to move, pull, carry, or lift at least 40 pounds
• Occasionally kneel, bend, crouch and climb as required

Responsibilities

• managing and executing quality events, including client and partner liaison
• Enter all leads into Tripleseat and create a booking or “soft hold”
• Book events, creating contracts, BEO’s, sending proposals, catering and other as required
• Maintain, update and track event changes in Tripleseat
• Tasked with scheduling & payroll duties as required
• Perform sales site visits with clients, including pre-event walk throughs, wedding rehearsals, day of wedding needs, full on wedding planning
• Update internal meetings, including catering and setup in calendar in Event Booking System
• Generate weekly report of upcoming events and their statuses to send out to Operations teams and Head of Private Events
• Work closely with the Operations team to ensure that spaces are not double booked, or event times do not overlap
• Coordinate with other departments/vendors to communicate event needs (for example, maintenance, AV, housekeeping, etc.)
• Work closely with third party vendors and schedule as needed and obtain approval in writing from Area General Manager or Head of Private Events before confirming any order that creates a financial obligation for the company
• Create timeline, arrange rentals, florals, special requests, coordinate with all vendors, musicians, DJs, etc. and insure proper contracting and insurance for same
• Organize, store and update event contracts, receipts and any other pertinent event documentation
• Email receipts to clients after events and address any questions and/or concerns promptly
• Maintain positive attentiveness to service, responding positively to guests needs and ensuring timely resolution to issues
• To ensure client confidentiality is maintained always
• Manage schedule to be at the appropriate property as per schedule
• Performs other duties as assigned by supervisor

Benefits

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed