Executive Administrative Assistant

American Express•New York, NY

14h

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Servicing (GS) is responsible for the company’s customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction. How will you make an impact in this role? The Financial Crimes Risk & Controls team is looking for an Executive Administrative Assistant (EA) to provide day-to-day administrative support including expense and travel management for the VP-Compliance (It may expand to ~2 other VPs’ based on business need). The candidate should demonstrate strong organizational skills and attention to detail. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. The ideal candidate must be seasoned and experienced in handling a wide range of administrative related tasks, as well as able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations will be critical to success in this position.

Requirements

1 plus years of previous experience as an Executive or Administrative Assistant or similar role
Self-motivated, proactive team player, solutions-oriented, and reliable
Exceptional organizational, administrative, and interpersonal skills
Keen attention to detail and a sense of urgency in execution and follow-up
Ability to prioritize multiple tasks and work autonomously with minimal guidance
Strong integrity and ability to handle confidential/sensitive information with discretion
Strong written and verbal communication skills
Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel

Responsibilities

Responsible for calendar management on a daily, weekly and monthly basis
Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments
Manage general follow-ups and generating reminders in order to effectively meet deadlines and commitments
Manage logistics of meeting administration (in-person and Webex)
Work closely with the other administrative assistants on office operations
Maintain headcount reporting, organizational charts, team distribution lists
Manage travel arrangements including air, hotel, car transfers and meeting agendas. Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend.
Organize internal and external business meetings, including Town Halls, making all necessary arrangements including sending invites, reserving rooms, and arranging catering as needed
Other ad hoc administrative work, as needed

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities