V101 – Executive Assistant | Program Coordinator & General Administrative Support

Job Duck

2d•Remote

About The Position

Join Job Duck as an Executive Assistant – Bilingual and become an integral part of a dynamic team dedicated to supporting educational programs and organizational excellence. In this role, you will manage critical administrative processes, streamline workflows, and ensure smooth communication between students, parents, and internal stakeholders. Your ability to work independently, think proactively, and create efficient systems will make a significant impact on daily operations. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has a passion for organization and technology.

Requirements

Advanced proficiency in Microsoft Teams, Planner, and MS Office Suite
Strong organizational and time-management skills
Excellent written and verbal communication skills in English and Spanish
Ability to work independently with minimal supervision
Tech-savvy and adaptable to new systems
Experience in administrative roles (10+ years preferred)

Nice To Haves

Background in educational or school settings is a plus
Creative and detail-oriented mindset

Responsibilities

Provide forms and documents to new students.
Review applications and payments for accuracy.
Create and manage social media accounts
Oversee marketing and social media for select programs
Create forms, templates, and instructional content (videos, PDFs, guides).
Manage systems and perform administrative tasks.
Train students on Microsoft Teams and MS365 tools
Develop SOPs, workflows, and guides independently.
Build and maintain relationships with parents and customers.
Schedule and document meetings with external departments, ensuring follow-up on action items
Answer phone calls and provide timely assistance.
Manage intake process, including VOIP system setup.
Handle email communication with prospective students.
Organize and maintain policy documentation.