Executive Assistant - Fire Department

City of Portales•Portales, NM

1d•$33,396 - $65,169•Onsite

About The Position

Under the supervision of the Fire Chief, the Executive Assistant is responsible for all accounting procedures associated with ambulance billing, filing, and preparing monthly and annual reports, as well as handling insurance and reimbursement processes. While also performing administrative tasks such as typing, maintaining records, completing reports, answering phones and interacting with customers daily. The Executive Assistant will coordinate with the City Finance Director to ensure compliance with local, state and federal regulations The Executive Assistant provides administrative and clerical support to the Fire department. Responsible for supervising EMS Billing personnel.

Requirements

High school diploma or GED required.
Minimum of two (2) years clerical/administrative support experience performing routine assignments consistent with this job description.
Minimum of two (2) years medical billing/coding and insurance filing experience (preferred).
Must be able to meet the public in a courteous and efficient manner under sometimes stressful situations.
Proficient in general and clerical office procedures, including typing, filing, and related administrative tasks.
Requires dexterity, speed, and accuracy in completing tasks, along with strong arithmetic skills and the ability to follow through on assigned work.
Ability to establish and maintain effective working relationships with co-workers, staff, and personnel across all departments.
Possesses knowledge and experience in computer operations, including proficiency in MS Office (Word, Excel, and PowerPoint); experience with medical billing software is preferred.
Must pass a background investigation including work history, criminal records, driving records and other records deemed necessary.
Must pass a post-offer pre-employment drug screen administered by a City-designated facility.
Must have a credit score of 700 to be able to access Medicare Portal
Candidates must have and maintain a satisfactory driving record and insurability in accordance with the City’s insurance carrier.

Nice To Haves

Medical billing certification preferred.
Direct customer service experience preferred.
experience with medical billing software is preferred.

Responsibilities

Generate account information from service run reports.
Maximize the dollar amount collected on accounts receivable.
Bill all active accounts on a monthly basis.
File insurance claims on behalf of patients when provided with insurance information.
Track all active accounts to determine the need for other collection efforts and write-off requirements.
Generate reports as required by auditors, by the Finance Director, and for other purposes as required.
Protect all confidential patient information.
Stay current on all reimbursement issues and advise the Fire Chief of changes.
File patient records as required by local, state and federal mandates.
Process state forestry reimbursement requests.
Prepare and process requisitions and purchase orders to support departmental procurement needs.
Develop and maintain computer systems associated with billing.
Greets the public, answers incoming calls, and directs inquiries to the appropriate personnel in a professional and efficient manner.
Other clerical or administrative tasks requested by the Fire Chief.