Executive Assistant (Hybrid - NYC)

TixTrackNew York, NY
1d$65,000 - $80,000Hybrid

About The Position

The Executive Assistant plays a critical role in supporting the CEO and senior leadership at TixTrack by ensuring administrative, organizational, and logistical priorities are managed efficiently and professionally. This position serves as a trusted partner to the CEO, coordinating schedules, communications, and key initiatives to help ensure effective operations in a fast-paced environment. This role requires a highly organized, detail-oriented professional who can manage multiple priorities, maintain strict confidentiality, and anticipate leadership needs while fostering a professional and welcoming environment for employees, partners, and guests. This position reports directly to the CEO. This position is full-time and hybrid. Candidates must be located in New York City with the ability to come into the office multiple days per week. Candidates may be required to travel from time to time.

Requirements

  • Bachelor’s degree in business or related field (or equivalent experience) preferred.
  • Three or more years of proven experience in an Executive Assistant or other administrative role supporting senior leadership.
  • Demonstrated experience managing complex calendars, coordinating meetings, and supporting multiple stakeholders.
  • Highly proficient with Microsoft Office Suite and/or Google Workspace, with the ability to learn new or updated software.
  • Availability for occasional travel to offsite meetings or events.
  • Strong written and verbal communication skills.
  • Excellent organizational and time management abilities.
  • Ability to exercise sound judgment, discretion, and professionalism when handling confidential information.
  • A proactive, solutions-oriented mindset with strong problem-solving skills.
  • Ability to work independently while coordinating effectively across teams.
  • Ability to perform effectively in a fast-paced and occasionally high-pressure environment.

Responsibilities

  • Provide high-level administrative and logistical support to the CEO, including complex calendar management, stakeholder coordination, meeting scheduling, travel arrangements, and expense tracking.
  • Serve as a key point of coordination for leadership priorities, ensuring meetings, follow-ups, and commitments are tracked and executed efficiently.
  • Support global operational activities, including the UK Team, and partner with departments such as HR, Finance, Strategy & Growth, IT, and Customer Experience on projects and initiatives as needed.
  • Support the planning and coordination of company meetings and internal events, including logistics, scheduling, and communications.
  • Act as Office Manager of the New York City office, including vendor relationships, office supplies, space utilization, security access, and ensuring a productive and welcoming environment.
  • Handle sensitive company and employee information with discretion, professionalism, and the highest degree of confidentiality.
  • Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

  • Base annual salary range of $65,000 to $80,000, commensurate with experience
  • Eligibility for annual bonus based on performance and company success
  • 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026)
  • Company-paid life insurance
  • Traditional and Roth 401k plans
  • Paid parental leave
  • Learning & development opportunities with company reimbursement for eligible educational expenses
  • Working abroad opportunities
  • Volunteer days off
  • Flexible scheduling
  • Up to $300 reimbursement for initial equipment to set up hybrid work environment
  • Generous PTO and holiday schedule
  • Hybrid work environment
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