Executive Concierge Analyst I

Elevance Health • Louisville, KY

21d • Hybrid

About The Position

Grievance and Appeals Analyst I (Executive Concierge Analyst) Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Grievance and Appeals Analyst I is responsible for responding to inquiries received from regulatory agencies for one or more states or functions and/or for responding to inquiries/complaints received by executive leadership. Responsible for providing support to legal, management and executive level associates through a variety of assignments and projects which utilize knowledge specific to the company. How You Will Make an Impact Primary duties may include, but are not limited to: Prepares and organizes case research, notes, and documents. Conducts research and analysis, and recommends appropriate course of action and next steps for management review. Performs fact checking, gathers documents, researches and responds to inquiries and records requests and assists with investigative and discovery activities and processes. Corresponds with attorneys both internal and external in grievances and appeals regulatory cases.

Requirements

• Requires a HS diploma and a minimum of 2 years of G&A or related experience; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

• BA/BS in a related field preferred.
• Paralegal certification and experience preferred.

Responsibilities

• Prepares and organizes case research, notes, and documents.
• Conducts research and analysis, and recommends appropriate course of action and next steps for management review.
• Performs fact checking, gathers documents, researches and responds to inquiries and records requests and assists with investigative and discovery activities and processes.
• Corresponds with attorneys both internal and external in grievances and appeals regulatory cases.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees