Executive Director, Business Intelligence and Performance - Oak Street Health

CVS Health • Springfield, IL

29d

About The Position

Oak Street Health, a CVS Health company, is committed to delivering high-quality care to older adults on Medicare, particularly in underserved communities. We focus on the kind of healthcare you'd want for your own family—personalized, accessible, and effective. Our mission is to rebuild healthcare around wellness and positive outcomes, not volume. Through dedicated care teams, we take the time to understand each patient and provide the support they need to live healthier, fuller lives. We emphasize value-based care, especially full-risk/capitated models, and leverage care management strategies to improve clinical and financial outcomes.

Oak Street Health is looking for a strategic and mission-driven Executive Director of Business Intelligence and Performance to lead the development and execution of a comprehensive performance strategy. This role will transform complex data into actionable insights that advance Oak Street’s mission to rebuild healthcare as it should be. Positioned at the intersection of senior leadership, business operations, and field teams, this pivotal leader will drive patient impact through intuitive dashboards and reporting, delivering insights that enable best-in-class care.

Requirements

• 10+ years of experience in Business Intelligence, Data Analytics, or Strategy.
• 5+ years of experience in a senior leadership capacity.
• Industry Knowledge: Deep experience in healthcare (specifically Value-Based Care or Medicare Advantage) is strongly preferred. Understanding of clinical workflows and claims data is a significant plus.
• Technical Proficiency: Expertise in reporting and dashboarding, with familiarity with data warehousing concepts as well as SQL and modern data stack.
• Communication: Exceptional ability to "story tell" with data, translating leading indicator insights into actionable tactics for teams to execute.
• Hands-on-leadership: Willingness to work directly with center leaders and analysts alike to drive performance.
• Bachelor’s degree in a quantitative field (Statistics, Engineering, Business, etc.); MBA or advanced technical degree preferred.

Responsibilities

• Strategic Leadership: Develop and own the roadmap for Business Intelligence and Performance to impact organizational objectives. Align data initiatives with the company’s broader goals of value-based care and clinical efficiency.
• Reporting Frameworks: Design, build, and maintain a standardized suite of enterprise-wide dashboards and performance metrics. Ensure "one version of the truth" across all reporting layers.
• Data Governance & Quality: In collaboration with business and tech leaders, ensure the integrity, security, and accessibility of data. Establish rigorous protocols for metric definitions to prevent ambiguity in performance tracking.
• Cross-Functional Partnership: Act the nexus between both corporate and field teams to ensure leaders understand business performance and recommendations for improvement.
• Performance Optimization: Identify trends, bottlenecks, and opportunities within center level performance to positively impact financial performance.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees