Executive Director, Distribution Center Operations

CVS Health • Fredericksburg, VA

27d • Onsite

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: The Executive Director, Distribution Center Operations is responsible for the overall performance of the distribution center, with a strong focus on creating and maintaining a first-class employee experience. This includes talent development, employee engagement, staffing and retention, and comprehensive training programs. The role also leads operational strategies to achieve profit and expense goals while ensuring compliance with company policies and government regulations.

Requirements

• 8+ years of leadership experience in distribution, warehouse, retail, or manufacturing environments.
• 5+ years of experience leading exempt-level direct reports.
• 2+ years of experience with 5S and 4+ years implementing LEAN principles.
• Proven ability to drive culture and results, with experience managing a site with 300+ non-exempt employees.
• Prior experience working and collaborating with unions is required.
• Strong strategic thinking and project management skills.
• Excellent written and verbal communication skills.
• Strong time management abilities.
• Required to work On-site
• Bachelor’s degree required.

Nice To Haves

• Lean Six Sigma certification.
• Background in Industrial Engineering.
• Master’s degree preferred.

Responsibilities

• Strategic Planning Develop and execute comprehensive short- and long-term strategies aligned with enterprise goals and local strengths.
• Optimize facility product flow and building capacity in collaboration with corporate partners.
• Champion innovation and drive agile solutions to enhance operational efficiency.
• Colleague Experience Engage with colleagues and front-line leaders to gather feedback and validate execution of critical action items.
• Partner with HR to drive a colleague engagement strategy that fosters an inclusive culture and continuous improvement.
• Ensure a best-in-class training experience for all distribution center colleagues.
• Operational Execution Oversee pharmacy operations, ensuring compliance with DEA and board of pharmacy requirements.
• Manage P&L responsibilities, ensuring timely and accurate deliveries while optimizing production and shipment operations.
• Build strong relationships with field store partners, corporate teams, and transportation to bridge service gaps.
• Talent Development Develop capabilities of direct reports and build robust talent pools and succession plans.
• Promote a high-performance culture by setting clear goals and expectations.
• Act as a coach and mentor, supporting individual development plans for high-potential talent.
• Continuous Improvement & Change Management Identify opportunities for efficiency and colleague experience enhancements.
• Embrace organizational improvement initiatives and act as a change agent.
• Partner with HR to create change management strategies for impactful initiatives.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees