Executive Housekeeper-Courtyard Boston

Coury HospitalityNorwood, MA
1d

About The Position

The Executive Housekeeper plays a crucial role in ensuring the hotel's high standards of cleanliness and customer satisfaction are met, working closely with the housekeeping team to achieve exceptional results.

Requirements

  • Proven experience in a housekeeping management role, preferably in a hotel or hospitality environment
  • Strong leadership and communication skills, with the ability to motivate and train a team
  • Excellent attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and quality
  • Knowledge of hotel operations, including front desk, maintenance, and food and beverage
  • Familiarity with hotel management systems and software, including inventory control and scheduling
  • High school diploma or equivalent required, with a degree in hospitality or a related field preferred

Nice To Haves

  • A degree in hospitality or a related field

Responsibilities

  • Manage the daily operations of the housekeeping department, including scheduling, staffing, and inventory control
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure high standards of cleanliness and maintenance
  • Train and develop the housekeeping team to improve performance and efficiency
  • Coordinate with other departments, such as front desk and maintenance, to ensure seamless communication and resolve any issues promptly
  • Analyze and implement initiatives to improve customer satisfaction, reduce costs, and increase productivity
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