Executive Welcome Ambassador

Canon Business Process Services, Inc. • New York, NY

1d • Onsite

About The Position

Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional with Executive Level / VIP communications proficiency, both written and verbal.
This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment.

Requirements

• Be at least 18 years of age
• Posses a high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Equivalent to two years junior college
• Approximately 3 years customer service related experience, preferably in a hotel setting
• Ability to perform basic math.
• Intermediate computer skills, including excel; ability to utilize web-based system to secure/edit reservations
• Effective written and oral communication skills.
• Strong customer service skills
• Delegation skills
• Knowledge of work flow procedures
• Negotiation skills

Nice To Haves

• Professional, Composed, Polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture
• Passion for excellence and great enthusiasm in providing exceptional service standards
• Driven and motivated to perform at increasing levels of responsibility
• Customer service oriented, friendly, and courteous
• Fluent in English, both verbal and written exceptionally organized
• Previous customer and/or hospitality experience with a proven track record of success
• Problem solving skills and the ability to work effectively under pressure.
• Attention to detail
• Adept with the Microsoft Office suite and the ability to quickly learn new platforms

Responsibilities

• Greet staff and guests entering the facility.
• Efficiently register guests and direct them to the person with whom they are meeting.
• Courteously address requests, solve problems, and ensure prompt follow up accordingly.
• Represent the client business with a professional appearance and demeanor at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree