Exhibitor Services Coordinator

ASM Global•Denver, CO

2d•$24 - $26•Onsite

About The Position

Assures that exhibitor service orders are correctly processed and properly distributed for the delivery and installation of electrical, telecommunications, and water/gas/drains to exhibitors and clients. Performs a combination of routine general clerical and administrative tasks and staffs the Exhibitor Services desk during the move-in of shows.

Requirements

Excellent typing skills and general office clerical skills.
The ability to operate computers and work with basic office systems.
Excellent organizational, planning and inter-personal skills.
Ability to understand and follow written and oral instructions.
Ability to handle multiple tasks efficiently and accurately.
Demonstrated problem-solving and communication skills.
Excellent record of dependability and reliability.
Ability to speak, understand, and read Standard English, required.
Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team.
High school diploma or GED, preferred
Intermediate computer skills including ability to create word documents and excel spreadsheets

Responsibilities

Type’s letters, notices, forms and reports, performs tabulations, and makes copies of individual client orders.
Process credit card payments; issue receipts; and post customer utility orders to the POS system.
Sort and file correspondence, forms or other materials submitted to the department.
Make accurate mathematical computations concerning charges incurred by Lessee and exhibitors with regards to services, discounts, labor and materials.
Provide information to routine inquiries; collect fees from on-site customers and respond to voicemail in a timely fashion.
Assist with Staffing the Exhibitor Service desk on the exhibit floor during the move-in hours of Conventions, Trade Shows and Public Consumer Shows as needed.
Insures that set-up is in accordance with customer requirements.
Coordinates advanced orders and on-site changes from customers to electricians, the technology department, and the engineers for completion of all installations before during and at the conclusion of all events.
Explain policies and procedures to the customers in a friendly and professional manner.
Finalize Lessee and Exhibitor payment requirements and prepare event summaries for routine billing.
Receive and respond to customer complaints and grievances in a professional manner.
Other duties as assigned.

Benefits

$500 Signing Bonus after completion of 30 days and an additional $500 bonus upon successful completion of 90 days of service!
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible up on hire
401(k) investment plan, with an employer match of up to 4%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program (salaried employees after working full time for at least one year)
Employee assistance program