Expanded Access Program Coordinator

Anovorx Group LLC•Memphis, TN

About The Position

The Expanded Access Program (EAP) Coordinator is responsible for the EAP intake program administered through AnovoRx Group, LLC’s (“Anovo Pharmacy) position functions, including but not limited to: pharmacy clearance, accurate and timely submission of EAP patients request to the Review Committee, lab collection, appointment follow up with the approved EAP site. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Requirements

Minimum of a High School Diploma or equivalent accepted, though minimum of some completed college courses preferred.
1-3 years of reimbursement and/or pharmacy experience required.
Must have excellent computer skills, including proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, etc.)
Must be highly motivated, people friendly, organized and detail oriented
Willing and able to effectively and professionally communicate with patients and prescribers via email over the phone and in person.
Able to work independently as well as in teams.
Must have history evidencing reliability and consistency in timeliness, attendance, and quality of work.
Must articulate thoughts well and communicate them clearly, both orally and in writing.

Responsibilities

Documents and tracks site enrollment process and data collection.
Works with manufacturer team to determine if a site and/or patient is eligible to be a part of the Expanded Access Program.
Accurately enters all required information in the proper database.
Timely notifies the manufacturer team of any of the following, but not limited to non-responsive sites or patients/caregivers.
Effectively and timely completes reports and special projects as requested by Anovo management.
Ensures confidentiality of all patient accounts by following Anovo HIPAA policies and procedures and properly reporting any suspected or known incidents.
Calls, emails and/or faxes physicians’ offices and/or investigators as necessary to obtain required documents, orders, etc. and professionally handles such communications.
Processes all orders to the pharmacy team in a timely manner.
Ensures that all pharmacy shipments are delivered to patients and notifies the physician of delivery information.
Documents and tracks due dates and collection of data pertaining to the Data Collection Forms adhering to program protocols.
Completes and passes all required compliance training in a timely manner.
Adheres to Anovo Code of Conduct and all applicable Anovo policies and procedures, including without limitation, being on-time.
Regular and reliable attendance expected.
Other work-related duties as assigned by supervisor/manager.