Experienced Automotive Service Advisor

Wise Auto Group • Vacaville, CA

5d • $3,000 - $12,000

About The Position

Are you an experienced automotive service advisor who knows how to build trust, communicate clearly, and keep customers coming back?
Hyundai of Vacaville is growing, and we’re looking for a high-performing Service Advisor who takes pride in delivering an exceptional customer experience while helping drive a busy, fast-paced service department.
If you know how to manage the drive, build value, recommend maintenance ethically, and keep customers informed every step of the way — this is an opportunity to join a dealership that is investing in growth, culture, and long-term success.
This is not the place for someone looking to coast.
This is the place for someone who wants to be part of a team that values speed, efficiency, accountability, and customer-first service.
At Hyundai of Vacaville, we’re building something special. We’ve created a culture focused on growth, accountability, and opportunity — and we’re looking for team members who want more than just a job.
We want professionals who:
Take pride in their work
Care about the customer experience
Want to be part of a winning team
Are looking for a place to grow their career, not just punch a clock
If you’re an experienced Service Advisor who wants to work in a busy shop with real opportunity, we’d love to meet you.
If you’re ready to bring your experience, energy, and professionalism to a dealership that values top talent, apply now and join the team at Hyundai of Vacaville.
Hyundai of Vacaville is an Equal Opportunity Employer and is committed to a workplace free from discrimination and harassment.

Requirements

• Previous automotive service advisor experience is required
• Strong understanding of service lane operations, maintenance schedules, and repair recommendations
• Proven ability to build rapport and earn customer trust
• Excellent communication and follow-up skills
• Ability to stay organized and perform in a fast-paced environment
• Strong sense of urgency and attention to detail
• Team-first attitude with a positive, professional presence
• Valid driver’s license with acceptable driving record

Nice To Haves

• Experience with dealership systems and repair order processes is preferred

Responsibilities

• Greet customers promptly and professionally in the service drive
• Listen carefully to customer concerns and accurately document vehicle needs
• Build repair orders with attention to detail and strong communication
• Provide maintenance and repair recommendations with honesty and confidence
• Communicate clearly with customers throughout the repair process
• Coordinate with technicians and service management to ensure efficient workflow
• Follow up on declined services and future maintenance opportunities
• Help maintain strong CSI and long-term customer retention
• Keep appointments, write-ups, and repair orders moving with urgency and accuracy
• Deliver a professional, organized, and high-energy service experience every day

Benefits

• Competitive compensation plan $17HR plus bonus and commission ranging from $3000-$8000 month. Total pay range from $3000-$12,000 a month
• Performance-based earning opportunity
• Medical, dental, and vision benefits
• Paid time off
• Employee discounts
• Ongoing training and career growth opportunities
• Supportive leadership team and strong dealership culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed