Experienced Nissan Service Advisor

Bob Bell Nissan/Kia•Baltimore, MD

2d•Onsite

About The Position

Bob Bell Nissan is looking for an Experienced Nissan Service Advisor for our busy Nissan Service Center! If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Bob Bell Automotive Group is for you. Bob Bell is currently seeking experienced Service Advisors to join our team. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Apply here to become a part of our team!

Requirements

Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Valid driver's license and clean driving record

Nice To Haves

CDK Experience a plus but not mandatory

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Benefits

Medical and Prescription Drug Plans
Health Savings Account (HSA) Eligibility
Wellness Program
CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
Dental and Vision Plans
401K
Disability and Life Insurance
We have 6 dealerships in the greater Baltimore, Maryland area!
Employee Car Purchase Program
Career Progression
Great Company Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.