Experienced Sales Associate- Luxury Brand Specialist

Hennessy Automobile Companies•Adams Crossroads, GA

About The Position

As a sales associate at Hennessy Land Rover Gwinnett, you'll deliver an excellent customer experience and have the opportunity for unlimited earning potential and endless growth opportunities. This is a great opportunity for anyone with varying backgrounds who is looking for a career, not just a job. What we offer: 5-day work week Full range benefits 401(k) with matching contribution Top-notch facilities Work-life balance What you'll do: Assist customers through the buying process supported by established selling steps, policies and procedures. Greet and qualify customers by understanding buyers' requirements and interests. Write sales orders and process paperwork in accordance with dealership policies. Utilize dealership sales controls and follow-up systems. Offer test drives to all interested customers and obtain proper identification prior to test drive. Explain product performance, application, and benefits and describe optional equipment for purchase. Maintain customer satisfaction rating at or above Company standards. Ensure that the sales manager has an opportunity to meet each customer. Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Deliver vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork. Keep abreast of new products, features, accessories, etc., and their benefits to customers. Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties. Demonstrate behaviors consistent with the Company’s values in all interactions with customers, co-workers and vendors. Maintain a professional personal appearance. Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are: Accountability – We take ownership of our words, actions, results, and commitments. Teamwork – We are better when we work together. Kindness – We show compassion and care for others. Grit – We have the heart and determination to see it through. Integrity – We are trustworthy, honest, and do what’s right. Curiosity – We ask questions to seek understanding.

Requirements

Outstanding communication skills in both verbal and written.
Excellent customer service skills.
Self-starter and self-motivated.
Ability to work well in a process driven environment.
Ability to work every Saturday
Valid in-state driver’s license.
Must submit to a background and drug screen.

Nice To Haves

Previous sales, customer service or retail experience is a plus, but not required.

Responsibilities

Assist customers through the buying process supported by established selling steps, policies and procedures.
Greet and qualify customers by understanding buyers' requirements and interests.
Write sales orders and process paperwork in accordance with dealership policies.
Utilize dealership sales controls and follow-up systems.
Offer test drives to all interested customers and obtain proper identification prior to test drive.
Explain product performance, application, and benefits and describe optional equipment for purchase.
Maintain customer satisfaction rating at or above Company standards.
Ensure that the sales manager has an opportunity to meet each customer.
Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Deliver vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork.
Keep abreast of new products, features, accessories, etc., and their benefits to customers.
Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Demonstrate behaviors consistent with the Company’s values in all interactions with customers, co-workers and vendors.
Maintain a professional personal appearance.