Experienced Team Lead – Collaboration/Productivity Tech

Susquehanna International Group, LLP

2d • Onsite

About The Position

We are seeking a seasoned professional in both technology and people leadership to own the strategy, lifecycle, and performance of our global Collaboration and Productivity platforms.
This role is accountable end-to-end — from technology evaluation and roadmap development through implementation, governance, support, optimization, and ongoing evolution. You will lead a team of eight engineers responsible for delivering highly reliable collaboration services that power a fast-paced, global trading firm.
This is an experienced managerial role operating in a lean, high-accountability environment. Success requires strong technical judgment, exceptional communication skills, and the ability to balance strategic oversight with hands-on engagement when necessary.
This is not a day-to-day engineering position; however, deep fluency in Microsoft 365 and modern collaboration ecosystems is essential.
In this role, you will:
Define and execute collaboration strategy aligned with organizational goals
Lead platform modernization initiatives and major upgrades
Establish governance, standards, and best practices for collaboration technologies
Prioritize initiatives in partnership with senior stakeholders
Ensure operational excellence across messaging, document management, conferencing, and productivity tooling
Monitor platform health, performance, and security posture
Foster strong cross-functional partnerships across global offices
Build, mentor, and develop a high-performing technical team
What You Will Own:
Full lifecycle ownership of the firm’s Microsoft 365 collaboration ecosystem, including evaluation, implementation, governance, support, remediation, and upgrades
Development and execution of a multi-year Collaboration & Productivity technology roadmap aligned with business priorities
Leadership of an 8-person team of systems engineering and development delivering global collaboration services
Adoption, performance, and continuous improvement of collaboration platforms across all offices
Regulatory compliance, data retention, and secure communications standards in a financial services environment
Vendor strategy, licensing optimization, and partner management
Executive communication and stakeholder alignment across technology and business teams
What Sets This Role Apart:
End-to-end ownership — not just operations
High visibility and direct impact across a global trading firm
Lean team, meaningful accountability
Opportunity to shape collaboration strategy in a performance-driven environment

Requirements

• 5+ years of people leadership experience, including direct management of technical teams
• Demonstrated ownership of enterprise collaboration platforms across multiple lifecycle stages
• Proven ability to define roadmaps, prioritize effectively, and execute in dynamic environments
• Strong decision-making skills with comfort operating without excessive process
• 8+ years of experience leading, managing, or evolving Microsoft 365 services
• Deep understanding of Exchange Online, Teams, SharePoint Online, and OneDrive
• Experience leading platform migrations, modernizations, or large-scale upgrades
• Familiarity with governance, retention policies, compliance, and audit readiness
• Experience operating collaboration platforms in regulated environments (financial services preferred; healthcare, utilities, or similar industries also valued)
• Ability to engage engineers and executives with equal credibility
• Strong communication and stakeholder influence skills
• Comfortable working fully on-site in Bala Cynwyd
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)

Responsibilities

• Define and execute collaboration strategy aligned with organizational goals
• Lead platform modernization initiatives and major upgrades
• Establish governance, standards, and best practices for collaboration technologies
• Prioritize initiatives in partnership with senior stakeholders
• Ensure operational excellence across messaging, document management, conferencing, and productivity tooling
• Monitor platform health, performance, and security posture
• Foster strong cross-functional partnerships across global offices
• Build, mentor, and develop a high-performing technical team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager