Export Coordinator - Tank Container

Leschaco Inc•Houston, TX

2d•Onsite

About The Position

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Export Customer Service for our Tank Department in our Houston, TX office. What You’ll Do: Develops and maintains excellent customer service to internal and external customers. Receives, reviews, and processes export documentation for an assigned base of accounts. Processes and follows Shipper's Letter of Instructions accurately. Arranges, books and confirms cargo space. Monitors KPIs and ensures that all processes are attended to within set timelines. Advises customers of extra costs, and ensures they are billed promptly, accurately, and fairly. Prepares and processes House B/Ls, Master B/Ls, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents and EEIs. Processes documents through the appropriate system in a timely manner to ensure compliance with established deadlines. Prepares and/or sends advance notification of shipments and documents to banks, shippers, consignees, and destination offices, as required and within established standards. Handles AES submissions, as per Government Regulations and Leschaco Company Policy. Closes files, creates Freight Invoices and distributes documents in accordance with Shippers Letter of Instruction and in compliance with export standards. Advises supervisor of any problems or irregularities discovered within assigned transactions.

Requirements

3-5 years experience in ocean imports or exports with a freight forwarder or ISO tank operator.
Knowledge of Export Regulations
Strong communication skills
Ability to meet strict deadlines daily
Critical thinking skills
Be able to work independently, multi-task, be a team player and work in a fast paced environment
Possess excellent written and verbal communication skills
Strong computer skills and knowledge of Microsoft Outlook, Excel and Word.

Nice To Haves

Experience with the handling of hazardous materials a plus

Responsibilities

Develops and maintains excellent customer service to internal and external customers.
Receives, reviews, and processes export documentation for an assigned base of accounts.
Processes and follows Shipper's Letter of Instructions accurately.
Arranges, books and confirms cargo space.
Monitors KPIs and ensures that all processes are attended to within set timelines.
Advises customers of extra costs, and ensures they are billed promptly, accurately, and fairly.
Prepares and processes House B/Ls, Master B/Ls, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents and EEIs.
Processes documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
Prepares and/or sends advance notification of shipments and documents to banks, shippers, consignees, and destination offices, as required and within established standards.
Handles AES submissions, as per Government Regulations and Leschaco Company Policy.
Closes files, creates Freight Invoices and distributes documents in accordance with Shippers Letter of Instruction and in compliance with export standards.
Advises supervisor of any problems or irregularities discovered within assigned transactions.