EXPRESS ADVISOR
About The Position
Sells and schedules needed express service work in the service department. ESSENTIAL DUTIES include the following. Other duties may be assigned. Promptly and professionally greet clients on the drive for express maintenance Obtain client and vehicle information Determine and recommend needed maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate for the work being performed Monitor the progress of each vehicle throughout the day, and update clients frequently Explain the repair process, review the inspection results after the oil change has been completed while providing an active delivery (review of services performed) of the finished vehicle. Maintains high customer satisfaction standards Why Bruce Titus Automotive Group? We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through acquisitions of new dealerships and expanding our current ones. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include: On-site training Excellent Compensation Medical, Dental and Vision Plan from $142/month Paid Time Off that accrues from Day 1 Short Term Disability 401(k) Retirement Plan with Company Match Company Paid Life Employee Assistance Program Additional Voluntary Benefits Available On-going training and opportunity for growth Bruce Titus Automotive Group is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment. MARGINAL DUTIES include the following. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Valid Driver's License
Responsibilities
- Promptly and professionally greet clients on the drive for express maintenance
- Obtain client and vehicle information
- Determine and recommend needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate for the work being performed
- Monitor the progress of each vehicle throughout the day, and update clients frequently
- Explain the repair process, review the inspection results after the oil change has been completed while providing an active delivery (review of services performed) of the finished vehicle
- Maintains high customer satisfaction standards
Benefits
- On-site training
- Excellent Compensation
- Medical, Dental and Vision Plan from $142/month
- Paid Time Off that accrues from Day 1
- Short Term Disability
- 401(k) Retirement Plan with Company Match
- Company Paid Life
- Employee Assistance Program
- Additional Voluntary Benefits Available
- On-going training and opportunity for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
