ViiV Healthcare (GSK) External Affairs Community Liaison, California

GSK•Los Angeles, CA

4d•$96,750 - $177,375

About The Position

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. The External Affairs Community Liaison (EACL) is tasked with the development, reinforcement, and connection of robust networks within health organizations, HIV-centered agencies, and institutions of culture, art, faith, and education. These networks are essential for reaching individuals most impacted by HIV in their daily environments. The EACL will engage with community members, Allied Healthcare Professionals (AHCPs), thought leaders, and other key individuals within organizations that provide HIV-related services across the care continuum. This field-based role covers the Los Angeles territory, including the following proximal areas: San Francisco Las Vegas Phoenix

Requirements

High School Diploma & 3 plus years of experience in HIV community work OR pharmaceutical company engagement OR healthcare account management AND/OR public health,
Experience working with community health programs, health department, outreach work or in a hospital setting around testing, treatment, prevention, linkage or relinkage to HIV care.
Experience serving customers in a business environment OR management capacity.
Experience presenting health information to large audiences of allied healthcare professionals and/or patients in a public setting.
Experience interpreting and applying epidemiological data to HIV.
Ability to travel domestically up to 50%, which may include overnight travel
Valid Driver's License

Nice To Haves

Bachelor's degree in Public Health, Healthcare Administration, Social Work, Business, or a related field
Strong writing, interpersonal, communication, and analytical skills.
Proficiency in Spanish (speaking and reading).
Familiarity or experience working with ViiV programs, grants, or initiatives.
Proficiency in data analytics and business performance tracking to monitor account success and treatment trends.
Ability to develop and execute strategic engagement plans aligned with business objectives.
Strong project management and cross-functional collaboration abilities.

Responsibilities

AHCP Engagement & Market Impact Identify, prioritize, and cultivate a strong network inclusive of stakeholders and allied healthcare providers (AHCPs) to ensure people living with HIV (PLWH) and people with reasons for HIV prevention remain engaged in and connected to HIV care.
Strategically plan for territory impact each semester using appropriate epidemiological, experiential, and demographic insights.
Implement engagement strategies that drive solutions to facilitate care access and contribute to ending the HIV epidemic.
Collaborate with AHCPs to understand evolving HIV priorities and provide relevant resources to address treatment gaps and barriers.
Utilize approved resources to engage with AHCPs, providing educational materials to AHCPs, PLWH, and individuals seeking HIV prevention.
Gather insights from AHCPs to identify high-impact engagement opportunities.
Participate in and host community listening sessions to relay insights.
Account Management & Field Performance Manage key accounts across the territory, including community-based organizations and HIV-focused agencies.
Engage with grantees to understand the support needed to execute project plans on a quarterly basis.
Develop account-level strategies to optimize organizational engagement in HIV educational messaging, offerings, and connections to treatment and care.
Utilize multiple data analytics and business intelligence tools to track account performance and material utilization.
Identify and support funding for activation plans for key stakeholder events each quarter.
Collaborate cross-functionally with matrix partners to drive customer-centric engagement and enhance territory understanding.
Understand and effectively deliver presentations (Immersive Learning Experiences) around key public/community health concepts to a myriad of audiences
Community & Stakeholder Collaboration Identify engagement opportunities at community events with AHCPs and other key stakeholders within the account.
Maintain an understanding of grantee funding models impacting publicly and privately funded HIV programs.
Meet all metric and programmatic goals for community performance and ViiV excellence Leverage insights to refine strategic account planning and enhance execution effectiveness.