F&B Assistant Director

Meskwaki Bingo Casino HotelColumbia Township, IA
4d

About The Position

Assists in ensuring the successful coordination, administration and direction of all Food & Beverage activities consistent with the strategic goals, objectives and mission of the Meskwaki Bingo Casino Hotel and all applicable federal, state, Tribal and local laws and regulations. Oversees staffing, scheduling, budgeting, regulatory compliance, and promotional initiatives, working collaboratively with marketing, finance, and gaming operations to drive revenue, attract and retain patrons, and uphold the casino’s brand standards. Fosters a motivating and team-oriented culture that ensures efficient operations and a dynamic customer experience. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

  • Bachelor’s degree in Hospitality, Business Administration, or related field.
  • 10 years of progressive work experience in restaurant operations, hospitality, food service, or related environment.
  • Must obtain and maintain ServSafe and leadership training certifications.
  • A combination of relevant education and related work experience may be considered.
  • Valid driver's license is required when operating a vehicle for work-related purposes.
  • Must be able to obtain a gaming license in accordance with the regulations established by the Sac & Fox Gaming Commission.
  • Must be able to successfully pass a background screening / investigation according to the established requirements below.

Nice To Haves

  • Five (5) years of managerial/supervisory experience with an increasing responsibility and scope preferred.

Responsibilities

  • Develops and implements a strategic plan to maintain capacity to deliver services; establishes, implements and communicates goals, objectives, policies, and procedures in accordance with the strategic plan.
  • Manages the establishment, implementation, and communication of goals, objectives, policies, and procedures in accordance with the strategic plan.
  • Increases staff effectiveness by recruiting, selecting, training, coaching, counseling, and disciplining senior staff; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions; integrating functional objectives; and providing and participating in educational opportunities.
  • Coordinates with managers and supervisors to ensure departmental staffing is maintained within budgetary requirements.
  • Achieves the financial objectives of the department by assisting with exercising control and implementation over the budgetary processes.
  • Conducts evaluations of departmental services and works with managers and supervisors to take appropriate steps to improve performance and/or customer service levels.
  • Ensures the efficiency of Food & Beverage operations and maximum level of service is achieved through a culture of teamwork and consistency.
  • Contributes to the organization's effectiveness by offering information and opinion as a member of executive management.
  • Complies with all property and department policies and procedures.
  • Maintains a professional, organizational, and community reputation.
  • Oversees all Food & Beverage venues.
  • Reviews product pricing and menu costs.
  • Reviews and approves invoices in the absence of the director; communicates with vendors as necessary.
  • Making sure all onboarding interviews are conducted in a timely manner.
  • Monitors inventories, coolers, and freezers to ensure all products are properly dated and stored.
  • Ensure that all team members are going through the appropriate trainings through HR & F&B.
  • Monitors the Casino environment and follows established safety procedures to provide for the safety of guests and co-workers.
  • Maintains and ensures confidentiality of all departmental matters and records.
  • Prepares, submits, and presents comprehensive and concise verbal and written reports and presentations.
  • Remains flexible in working hours as needed to meet deadlines and support organizational needs.
  • Builds and fosters effective working relationships with others.
  • Stays abreast of new products, technologies, and principles and enhances professional growth by conducting research; attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; and conferring with representatives of contracting agencies and related organizations.
  • Enhances professional growth and development through participation in seminars, educational workshops, classes, and conferences.
  • Communicates and networks effectively with staff, other departments, and outside representatives to maintain a productive and effective department operation.
  • Complies with policies and procedures required by the department, the Casino, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
  • Contributes to a team effort to ensure guest satisfaction, asset protection, and co-worker respect and to achieve goals and deliver successful outcomes.
  • Performs other duties as assigned.
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