F&B Concessions Supervisor (Part-Time)

ASM Global•Oakland, CA

1d•$27•Onsite

About The Position

Legends Global, the leader in privately managed public facilities, is seeking a qualified Part Time F&B Concessions Supervisor for the Oakland Arena and Oakland-Alameda County Coliseum. This position reports to the F&B Manager and supports the overall Food & Beverage operation by ensuring efficient concession service, high product quality, and exceptional guest experiences. Hourly Rate: $27.00 and up SUMMARY The Concessions Supervisor is responsible for overseeing the daily operations of concession stands and food service areas within the venue. This role ensures efficient service, high-quality product delivery, compliance with safety and sanitation standards, and a positive customer experience. The Concessions Supervisor leads and motivates concession staff, manages inventory and cash controls, and contributes to the overall profitability and success of the Food & Beverage department.

Requirements

Ability to work independently and as part of a team in a fast-paced environment.
Ability to work flexible schedules, including nights, weekends, and holidays.
Professional demeanor and appearance.
Ability to speak, read, and write English proficiently.
Strong customer service mindset with leadership capability.
High school diploma or equivalent required; college coursework in hospitality or related field preferred.
Minimum of two years of food & beverage, concessions, or hospitality supervisory experience required.
Familiarity with POS systems and cash handling procedures required.
Strong leadership, communication, and organizational skills.
Ability to manage multiple tasks simultaneously in a high-volume environment.
Strong attention to detail and commitment to quality and safety standards.
Ability to work well under pressure and meet event-driven deadlines.
Problem-solving skills with the ability to handle guest and staff issues effectively.
Ability to stand and walk for extended periods during events.
Ability to lift, push, or pull up to 50 pounds.
Manual dexterity required for operating POS systems and handling food service equipment.
Ability to work in a fast-paced, crowded environment with exposure to noise and varying temperatures.

Nice To Haves

Experience in high-volume or event-based food service operations preferred.

Responsibilities

Supervise daily concession stand operations during events, including setup, service, and breakdown.
Lead, train, schedule, and motivate concession staff to deliver excellent customer service.
Ensure compliance with all food safety, sanitation, alcohol service, and health department regulations.
Monitor product quality, portion control, and presentation standards.
Manage inventory levels, including ordering, receiving, stocking, and waste control.
Oversee cash handling procedures, point-of-sale systems, and reconcile sales reports as required.
Address guest concerns and resolve service issues promptly and professionally.
Assist with staffing plans and labor control to meet operational and financial goals.
Communicate effectively with management regarding operational needs, staffing issues, and event execution.
Support special events, premium service areas, and large-scale event operations as assigned.
Ensure adherence to Legends Global policies, procedures, and service standards.