F&B Operations Administrator

Alterra•Enumclaw, WA

6d•$32 - $35•Hybrid

About The Position

This position provides support to the Food and Beverage Team, requiring exceptional communication skills, attention to detail, and the ability to manage multiple priorities. The F&B - Ops Admin will be responsible for behind-the-scenes Food and Beverage operational support, such as collaborating on and maintenance of organizational systems, SOPS, and ongoing Crystal Mountain Hospitality program development. This person must be resourceful, discreet, and able to thrive in a busy environment.

Requirements

3+ years’ experience in a lead role in the hospitality industry in a FOH or BOH capacity
2 years’ experience with administrative systems and hybrid work communications
POS experience, MS Office experience, inventory and finance program experience required
Positive attitude and excellent communication skills, in-person and electronic
Excellent organizational and time management skills
Proven ability to manage multiple priorities with a calm, pro-active approach, applying discretion as needed
Must have Washington MAST Card
Must have Washington Food Handler Card

Nice To Haves

Ski/Snowboard skills preferred, training is available

Responsibilities

Assists F&B Leadership in forecasting and supporting budget development
Assist with par levels and ordering product
Coordinates product deliveries or support services to venues, via cross-departmental communication
Manages invoice input and transfers, assists with inventory counting, and completes inventory entry into FoodTrak, log maintenance and tracking, and general support
Coordinates staff meeting notes and cross-departmental communication for planning and execution
Model hospitality professionalism and nurture a positive working environment
Supports with tech-related services including, but not limited to, POS, inventory, operational systems
Gather guest & employee feedback and recommend improvements to management
Assist in administering training programs
Assists with costing and financial management of operational components, such as food costing/inventory
Maintains and updates operational files, documents – electronic and printed, and systems as needed
Delivering excellent customer service
Other duties as assigned

Benefits

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment