Facilities Coordinator - Hartford, CT

Lincoln Financial • Hartford, CT

1d • $23 - $32 • Onsite

About The Position

In this role, you will serve as the primary point of contact for visitors and employees, manage front desk operations, access control, onboarding logistics, and conference room coordination. You will support facilities operations by scheduling maintenance, coordinating vendors, processing invoices, and responding to building service requests. You will also partners closely with HR, IT, and senior stakeholders to manage employee moves, access changes, and complex facilities-related inquiries.

Requirements

• High School diploma or GED or minimum Associate degree in lieu of required experience. (Minimum Required)
• 2 - 3 Years of administrative services and/or office clerical experience that directly aligns with the specific responsibilities for this position. (Required)

Responsibilities

• Serving as the first point of contact for visitors by providing professional reception services, directing guests appropriately, and managing access to designated individuals or departments.
• Coordinating maintenance and repairs for office equipment by engaging appropriate Facilities resources and external vendors as needed.
• Administering the new hire onboarding process, including issuing employee badges, managing facility access, and distributing parking credentials.
• Reviewing HR reports related to new hires, terminations, and status changes to ensure timely and accurate updates to employee access permissions.
• Managing conference room scheduling, meeting logistics, and facilities-related event coordination, including room setup, catering, and security arrangements.
• Processing facilities-related invoices to ensure accurate and timely payment, resolving discrepancies and payment issues as they arise.
• Overseeing on-site building service requests by responding to ServiceNow tickets and coordinating with internal teams or external vendors to address facilities issues.
• Reviewing weekly employee move, add, and change reports and communicating required updates to IT and Mailroom Services.
• Preparing and distributing detailed correspondence, memorandums, and documentation for internal stakeholders and management.
• Applying comprehensive role knowledge to effectively communicate with stakeholders and senior leaders on facilities-related questions or concerns, maintaining a professional and service-oriented demeanor.
• Identifying and escalating complex or sensitive issues to management or appropriate internal stakeholders as needed.
• Working overtime when required to support business needs.

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED