Facilities Coordinator

Aston Carter•Andover, MA

2d•$29 - $33•Onsite

About The Position

The Facilities Coordinator will play an important role in supporting a positive, safe, and well-maintained workplace experience. This position focuses on assisting employees and internal teams with facility needs, responding to service requests, and ensuring that day-to-day building operations run smoothly. This is a hands-on role ideal for someone who enjoys helping others, communicating clearly, and contributing to a collaborative team environment.

Requirements

Strong customer-service mindset with clear and professional communication skills.
Organized, reliable, and able to follow instructions and established procedures.
Comfortable using basic hand tools and general maintenance equipment.
Experience working with computers and software applications.
High school diploma or equivalent.

Nice To Haves

2+ years of experience in a Facilities Coordinator or Service Coordinator role.
Manufacturing experience (preferred, but not required).
Customer service skills.
Organized and personable.

Responsibilities

Provide friendly, timely assistance to employees who submit facilities-related requests or need support in the workspace.
Communicate clearly and professionally when updating internal customers on task status or scheduling.
Build positive working relationships with colleagues, contractors, and team members across departments.
Perform routine facility tasks under close supervision to help maintain a clean, safe, and functional work environment.
Follow established processes and standard operating procedures to support consistent service delivery.
Complete work requests and preventative maintenance activities using the CMMS system.
Work closely with technicians and other trades to learn systems, equipment, and best practices within the facility.
Assist cross-functional teams on shared projects and operational needs.
Participate in training and development to build technical and customer-service skills.
Accurately document maintenance activities and service work according to SOPs or regulatory requirements.
Support continuous improvement by following established guidelines and adopting best practices.