Facilities Maintenance Technician

Pacific Service Credit Union • Concord, CA

5h • Onsite

About The Position

At Pacific Service Credit Union, we are committed to strategic growth through trust, innovation, and operational excellence. By empowering our internal teams with the tools and support they need to succeed, we strengthen organizational efficiency, ensure compliance, and advance our mission of enhancing member financial well-being.

The Facilities Maintenance Technician is responsible for performing inspections and maintenance, delivering timely repairs, and completing mechanical, electrical, plumbing, and HVAC work to ensure optimal operating performance. The role assists in identifying facility issues and concerns, preparing and producing solutions for facilities projects, and maintaining building systems through routine and preventive repairs. The Facilities Maintenance Technician supports and collaborates with the Facilities Manager to oversee custodial staff, groundskeepers, and external service providers, researches and prepares contract bids, contributes to and supports building renovations, recommends improvements, and maintains ongoing oversight of building equipment and facility maintenance needs to ensure all facilities remain safe, functional, and efficient.

This role requires an organized and dependable individual with strong communication skills and the ability to complete tasks accurately and on time. The position supports the team and organization by assisting with day-to-day activities, completing assigned projects, and contributing to efforts that advance organizational goals and uphold core values, while enhancing member/service outcomes.

Requirements

• High school diploma or equivalent, required.
• Minimum of six (6) years of hands-on experience including building operation and maintenance, or an equivalent combination of vocational or technical training program.
• Experience in skilled labor and building operations required with a working knowledge of electrical, plumbing, HVAC, mechanical, including but not limited to carpentry and all building fire life safety systems.
• Strong ability to work effectively with internal stakeholders and external partners to ensure alignment and cooperation.
• Excellent oral and written communication skills, required.
• Must be proficient in computer programs (e.g., Microsoft Office Suite).

Nice To Haves

• Associate degree in mechanical field or business management or completion of vocational school, preferred.

Responsibilities

• Work closely with Facilities Manager to maintain all credit union facilities.
• Respond to service requests and work orders in a timely, courteous, and professional manner.
• Perform repairs and preventative maintenance on a wide variety of facilities, equipment, fixtures, and systems including carpentry and painting, as needed.
• Install, troubleshoot, repair and maintain facility plumbing, mechanical, HVAC, and electrical systems.
• In partnership with physical security officer, provide basic security camera support by replacing batteries and checking connectivity, as needed.
• Travel to branch locations to perform routine maintenance, ensure facilities are safe and free of hazards, and complete quarterly Injury and Illness Prevention Program (IIPP) reports.
• Monitor all contractor performance and ensure compliance with credit union contracts, including landscaping, janitorial, fire prevention, HVAC, carpet, elevator and vending services; record activities in preventative maintenance logs and programs.
• Monitor and adjust Building Maintenance System (BMS). Work with HVAC contractors, as needed.
• Utilize standard hand and power tools; manage meeting room setups, moving furniture, materials, and equipment, as required.
• Prepare bid specifications and proposals and support implementation and oversight of contracts.
• Maintain accurate vendor files for all facility related functions.
• Serve as primary point of contact for vendors and contracted staff, coordinate work, inspect completed services for quality and compliance, and proactively resolve contractor issues.
• Interact with building tenants and communicate and coordinates building maintenance issues with property management companies.
• Order, stock, and maintain facility supplies.
• Inspect facilities for cleanliness, safety, and required repairs.
• Ensure facility equipment is properly maintained and operating efficiently.
• Maintain accurate records related to safety, electrical, HVAC, plumbing, and all other essential facility equipment not limited to preventative maintenance.
• Assist the Facilities Manager in developing and supporting a comprehensive annual facilities budget.
• Contribute to company innovation and continuous improvement. Foster a culture of evolution by adapting to changes, optimizing processes, and contributing to the growth and success of the organization.
• Demonstrate accountability in your work by taking ownership of responsibilities, setting clear goals, meeting deadlines, and delivering high-quality results. Act with integrity, follow through on commitments, and uphold professional standards.
• Support and uphold company culture by aligning your work with the credit union’s mission and values, contributing to a positive, high-performing environment.
• Demonstrate dependable performance including attendance and punctuality, recognizing that it is essential to organizational excellence and operational success.
• Comply with all anti-money laundering laws, including the Bank Secrecy Act, OFAC regulations, and the USA PATRIOT Act, as well as all related policies and procedures.

Benefits

• Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.
• 401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service.
• Bonus program: All employees are rewarded for attaining our annual organizational goals.
• Tuition Reimbursement program for employees eligible after six months of service.
• Recognition program where employees can be nominated by management, their peers or by members.
• Employee referral bonus.
• Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.
• Employees are eligible to receive a consumer loan rate discount
• Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED