Facilities Operations Manager

Pretium Enterprise Services, India•Scottsdale, AZ

1d•Onsite

About The Position

With expert business service capabilities, Pretium Enterprise Services (“PES”), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth. The Facilities Services Manager will partner with department and company leadership to oversee facilities infrastructure and equipment supporting multi-site operations, including headquarter facilities, and offices areas across multiple locations. This role works closely with leadership and colleagues to ensure the highest levels of client satisfaction.

Requirements

Bachelor's degree in Facilities Management or equivalent with 4-6 years of supervisory experience
Minimum of 10 years in Facilities Maintenance and Operations in a geographically diverse, multi-site setting
Proven ability to successfully navigate ambiguity
Competency in working with facilities or property management software applications
Ability to work flexible schedules as work demands dictate
Understanding of commercial construction practices and sub-contractor management
Ability to work onsite in Scottsdale, Arizona

Nice To Haves

Familiarity with Building Management Systems (BMS), PLC-based controls, and Computerized Maintenance Management Systems (CMMS)
Strong organizational and communication skills, with the ability to effectively engage internal customers and stakeholders
Proficiency in Microsoft Office

Responsibilities

Manages the design, planning, construction and maintenance of equipment, buildings, office systems and other facilities.
Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs.
Designs and developments standard operating procedures (SOP’s) relevant to the managed portfolio.
Oversee the coordination of building space allocation and layout, communication services and facilities expansion.
May have responsibility for establishing and overseeing health and safety standards.
Selects, develops, and evaluates vendor partners to ensure the efficient operation of the function.
Ensuring quality oversight and direction of operational activities such as building and equipment maintenance, workplace planning, space planning and utilization.
Demonstrates the ability to analyze and resolve complex, ambiguous problems with a focus on timely solutions.
Successful collaboration with stakeholders and centralized real estate and facilities management is critical.
Building and mechanical services management
Business Continuity Planning
Capital Planning and Project Management
Vendor management
Budgeting and financial management
Workplace services
Space planning and utilization
Collaboration with adjacent functional groups such as Real Estate, Security and IT
Participate in design reviews for facilities infrastructure and construction projects, ensuring operational support and accessibility post-completion.
Identify and document opportunities to reduce operating costs, enhance system integrity, and improve resiliency and customer satisfaction.
Manage quarterly and annual budgeting processes, including forecasting and accruals.
Oversee soft services including janitorial, copy center, mailroom, landscaping, etc.