Facilities Systems Operations Manager

Kiawah Island Golf Resort • Kiawah Island, SC

5d • Onsite

About The Position

The Facilities Systems Operations Manager supports the Facilities Maintenance, Fleet Maintenance, and Landscaping Departments in a fast-paced resort environment, ensuring administrative, financial, and coordination functions are executed efficiently and in alignment with the resort’s operational and guest-service standards. The position plays a critical role in supporting year-round and seasonal operations while maintaining safe, efficient well-maintained, and guest-ready property.

Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, Facilities Management, or a related field preferred.
• 3–5 years of administrative or operations experience within hospitality, resort operations, property management, facilities, landscaping, or a related environment.
• Combination of office and on-property work in a resort environment.
• Regular interaction with Facilities, Landscaping, and Fleet Maintenance teams as well as resort leadership and external vendors.
• Strong organizational skills with the ability to manage multiple priorities in a dynamic resort environment.
• Excellent communication and interpersonal skills with a guest-service mindset.
• Proficiency in Microsoft Office; experience with CMMS or facilities/landscaping management systems preferred.
• Strong attention to detail, problem-solving skills, and professional discretion.
• Ability to work in both office and on-property environments across the resort.
• Ability to stand, walk, and move throughout the property for extended periods.
• Ability to navigate stairs, uneven terrain, and operational areas as needed.
• Ability to lift up to 25 pounds, with or without reasonable accommodation.
• Ability to use standard office equipment and communicate effectively.
• Ability to work flexible hours to support seasonal operations, emergencies, or storm readiness.

Nice To Haves

• Experience supporting seasonal operations and high-volume workloads preferred.
• Proficiency in Microsoft Office; experience with CMMS or facilities/landscaping management systems preferred.

Responsibilities

• Provide day-to-day administrative support to the Facilities, Landscaping, and Fleet Maintenance leadership teams.
• Coordinate departmental schedules, meetings, and project timelines, including seasonal ramp-up and peak operational periods.
• Prepare reports, internal communications, and presentations related to facility operations, landscaping initiatives, capital projects, and fleet maintenance.
• Maintain organized records for work orders, permits, warranties, inspections, and regulatory documentation.
• Assist with departmental budgets, forecasts, and expense tracking for Facilities, Landscaping, and Fleet Maintenance.
• Process purchase orders, invoices, and expense reconciliations in coordination with Finance.
• Track costs related to departments, landscaping projects, emergency repairs, and vendor services to ensure budget compliance.
• Coordinate scheduling and communication with external vendors, contractors, landscaping providers, and service partners.
• Assist with contract administration, renewals, and service agreements.
• Ensure vendors meet resort standards, insurance requirements, and safety protocols.
• Support compliance with local, state, and federal regulations, including safety inspections and audits.
• Maintain records related to inspections, preventative maintenance programs, landscaping safety procedures, and training.
• Assist with emergency preparedness documentation, storm readiness, and operational readiness planning.
• Serve as a liaison between Facilities, Landscaping, and resort departments including Operations, Housekeeping, Golf, Recreations, Transportation, HR, and Finance.
• Coordinate communication related to facility and grounds projects, outages, closures, and guest-impacting work.
• Maintain systems such as CMMS, asset tracking tools, landscaping project logs, and work order reporting platforms.
• Ensure accuracy and timely completion of work orders and maintenance documentation.
• Identify opportunities to streamline administrative processes and improve operational efficiency across Facilities, Landscaping, and Fleet Maintenance.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager