Facility Based Crisis Program Manager

RHA Health Services • Lenoir, NC

1d • Onsite

About The Position

We are hiring for: Facility Based Crisis Program Manager Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to clinical staff to include: Licensed Clinical Professionals, Qualified Professionals, Case Managers, Behavioral Health Techs and Peer Support Specialists who are providing behavioral health services within the BHUC and FBC setting. Provides on-call and first responder consultation when needed. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of the unit. Behavioral Health Program Manager Serve as the primary team leader supporting individuals with Mental Health or Substance Abuse Issues in Facility Based Crisis and Behavioral Health Urgent Care settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan.

Requirements

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Responsibilities

• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
• Provides clinical or administrative supervision to all employees to include recruitment, onboarding, training, scheduling, and disciplinary action when needed.
• Assists the Regional Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies
• Monitors and ensures interventions are performed face-to-face within the facility, and that each person supported receives required number of contacts per service definition
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being served
• Responsible for day to day operational oversight to include ordering supplies, maintaining schedules, communication with contractors, and financial review of purchases

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager