Facility Manager (Retail Property)

JLL•Lynchburg, VA

7d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL has a great opportunity to join our Retail Property Management team at River Ridge Mall in Lynchburg, VA. This position will enhance the property value and user satisfaction by providing services at the property. The Facility Manager will have a good understanding of mechanical systems, and preventive maintenance. Promote a safe working environment by following all safety procedures. Ensure a safe work environment while maintaining a clean and organized work area. Maintain and troubleshoot all systems in the building. Report any faults or issues to GM. Lead and audit preventative maintenance procedures. Maintain, and troubleshoot plumbing and sanitary, lighting, grounds, doors, roofing, and refuse programs. Maintain equipment maintenance and parts used. Encourage a positive working relationship across all tenants, contractors, and staff. Respond to and perform special requests as designated from the Building Management System (Prism). Oversee supervision of maintenance staff (including development and training to expand capabilities) Demonstrate the proper use and care of tools and instruments and give “hands on” instruction in basic maintenance and trouble-shooting procedures. Evaluate job performance for all employees that report directly to the Facility Manager on an ongoing basis and conduct progress reviews in conjunction with the GM Responsible for protecting, maintaining, and improving the value of the owner/client’s asset and ensure the facility and building systems meet or exceed rated life. Maintain compliance to policies of JLL/Client/Site. Assist in any audits of the site and systems. Work with vendors and contractors regarding installations, preventative maintenance, and modifications ensuring that all JLL safety procedures and guidelines are followed. Assist in work plans and procedures for emergency repair of critical assets. Respond to any after-hours calls and repairs. Maintain contact with GM on these matters for direction and cohesive communication. Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation. Assist the GM with management of all tenant and capital improvement construction projects from construction document review to project closeout and completion.

Requirements

Associate's degree, or some vocational/technical training required
Knowledge of building systems, HVAC, plumbing, electrical.
Must have the ability to communicate effectively, supervise, train, and direct three or more employees.
A minimum of two (2) years administrative/technical experience and knowledge of property physical systems.
One to two years of supervisory experience with two or more employees and demonstrates good leadership qualities
As part of the Retail Property Management team at River Ridge, all activities and priorities are expected to be in full alignment with the General Manager’s expectations and strategic direction.
Additionally, the Operations Manager must be available after hours, on weekends and holidays as needed to address emergencies and critical situations that may arise, supporting seamless operations and safety at all times.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience with shopping mall property management a plus.

Responsibilities

Enhance the property value and user satisfaction by providing services at the property.
Have a good understanding of mechanical systems, and preventive maintenance.
Promote a safe working environment by following all safety procedures.
Ensure a safe work environment while maintaining a clean and organized work area.
Maintain and troubleshoot all systems in the building.
Report any faults or issues to GM.
Lead and audit preventative maintenance procedures.
Maintain, and troubleshoot plumbing and sanitary, lighting, grounds, doors, roofing, and refuse programs.
Maintain equipment maintenance and parts used.
Encourage a positive working relationship across all tenants, contractors, and staff.
Respond to and perform special requests as designated from the Building Management System (Prism).
Oversee supervision of maintenance staff (including development and training to expand capabilities)
Demonstrate the proper use and care of tools and instruments and give “hands on” instruction in basic maintenance and trouble-shooting procedures.
Evaluate job performance for all employees that report directly to the Facility Manager on an ongoing basis and conduct progress reviews in conjunction with the GM
Responsible for protecting, maintaining, and improving the value of the owner/client’s asset and ensure the facility and building systems meet or exceed rated life.
Maintain compliance to policies of JLL/Client/Site.
Assist in any audits of the site and systems.
Work with vendors and contractors regarding installations, preventative maintenance, and modifications ensuring that all JLL safety procedures and guidelines are followed.
Assist in work plans and procedures for emergency repair of critical assets.
Respond to any after-hours calls and repairs.
Maintain contact with GM on these matters for direction and cohesive communication.
Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodation.
Assist the GM with management of all tenant and capital improvement construction projects from construction document review to project closeout and completion.

Benefits

Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
A supportive, caring and diverse work environment designed for your growth and well-being
Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay