Facility Operations Manager

Metro Logics•Olive Branch, MS

1d•Onsite

About The Position

The Operations Manager assists the General Manager in total facility supervision. The Operations Manager helps plan, organize, and direct facility activities ensuring that warehouse operations comply with established procedures and policies. Other responsibilities include managing warehouse staff, procuring supplies and equipment, liaising with customers, and directing maintenance projects and procedures. Metro is a 24 hours / 7 days a week emergency response customer service organization, and as such, the Facility Operations Manager must be available as required during this timeframe. Overview Job specifications are intended to present a descriptive list of the range of duties performed by employee. Specifications are not intended to reflect all duties performed within the job.

Requirements

High school graduate or equivalent, plus at least 5 years of operations management and supervisory experience required
Ability to lead, manage, and hold direct reports accountable while fostering a positive work environment
Broad understanding of facility equipment and systems, including HVAC , cold storage, power supply, material handling equipment, temperature monitoring systems, etc.
Proficiency in computer skills, including familiarity with Microsoft Office Suite (Word, Excel & Outlook)
Proficiency in warehouse management systems
Strong problem solving skills
Excellent written and verbal communication skills, analytical abilities and interpersonal skills
Must have a satisfactory background screening, negative drug test, positive references, proof of identity and legal authorization to work in the United States

Nice To Haves

Associates degree in Facilities Management, Engineering, Project Management, or Business Administration is preferred; relevant experience and/ or advanced training, or an equivalent combination thereof will be considered
Working knowledge of cGMP framework within in a regulated industry preferred
Other industry certifications, such as Hazmat, OSHA, etc. preferred

Responsibilities

Assist in daily supervision of warehouse activity and maintenance:
Ensure that shipments and deliveries are efficiently processed and accurately recorded in Metro’s warehouse management system
Ensure that all inventory is properly stored
Oversee cycle counts and annual inventory exercises with a goal of 100% inventory accuracy
Ensure that warehouse operations comply with established standard operating procedures (SOPs), policies, safety regulations, and codes
Liaise with the Quality Department to ensure compliance with SOPs and resolve related deviations
Conduct periodic inspections of the facility, assess problems and opportunities, and manage resolution, as needed
Work with Maintenance Department to ensure that the facility is clean, well maintained, and in good repair
Make recommendations for equipment purchases and capital improvements
Ensure that equipment and warehouse machinery are in safe operating condition
Keep senior management well informed of area activities and issues
Supervise warehouse and inventory employees, ensuring optimal performance:
Provide leadership to warehouse and inventory control employees through effective objective setting, delegation, communication, and regular performance reviews
Coordinate daily warehouse workflow
Conduct regular meetings to ensure that employees are well informed about warehouse activity and changes in policies and procedures
Identify, develop, and implement training programs, as appropriate
Work with the Human Resources Department and General Manager to ensure that staffing levels are appropriate
Coordinate and oversee the facility’s part-time warehouse personnel who are trained monthly for on- call urgent response deployment
Establish and maintain professional business relations with customers, vendors, suppliers, and shippers:
Work daily with customer’s onsite representatives maintaining a healthy working relationship
Develop and maintain productive business relations with vendors, suppliers, and shippers
Build positive relationships and promote goodwill while representing the Company with integrity and professionalism.