Facility Supervisor - Seasonal

City of Manhattan Kansas•Manhattan, KS

5d•$16•Onsite

About The Position

The Program/Facility Supervisor will deliver and guide others to provide a positive experience for customers at a City of Manhattan indoor or outdoor recreation facility. They will oversee all youth and adult athletic programs, make weather/facility-related decisions, and lead staff at each program on a nightly/daily basis. Individuals supervised includes participants, spectators, and staff involved in events that occur in both indoor and outdoor facilities. Sports include but are not limited to: baseball, basketball, flag football, softball, t-ball, volleyball, kickball, ultimate, futsal, soccer and pickleball. Staff may be asked to serve in this lead role as required and/or provide service at a location other than their primary location.

Requirements

Must be 18 years of age or older.
Must be able to complete American Red Cross CPR/AED/First Aid training (provided by MPRD).
Valid driver’s license (Fall, Winter, & Spring).

Nice To Haves

Knowledge and experience of recreation and fitness, sports, game rules, and regulations.
Knowledge of CivicRec systems.
Cash handling skills.
Staff or team lead experience.

Responsibilities

Provides overall supervision of Manhattan Parks and Recreation facilities, seasonal staff, and patrons in the absence of full-time staff.
Opens and/or closes the facility for use prior to the arrival of participants, spectators, and staff per regular operating or program hours.
Maintains a professional appearance according to department policies, including the proper attire and footwear.
Ensures a clean, organized, and safe facility, which includes light janitorial/cleaning tasks as needed or as directed by supervisors and/or daily checklists.
Responsible for facility cash handling and any transactions which occur during the shift, including completing daily cash reports in compliance with standard departmental procedures.
Provides excellent customer service and possesses a service philosophy which reflects the mission for the Parks and Recreation Department to include: greeting customers as they enter the facility and ensuring they are properly registered prior to use; answering the phone in a cheerful, polite manner and directing phone calls to the proper people; and notifying, instructing, and correcting customer behavior that is inconsistent with safety procedures in a fair, timely, and polite manner.
Maintains proficiency in computer data entry skills, including use of CivicRec and/or other software solutions.
Takes lead in any situation requiring emergency services
Manages staff at each program for the entirety of their shift
Makes day-of adjustments to staff schedule to best fit program needs
Makes weather and facility-related decisions for the program they are supervising
Communicates with Athletics and/or Facilities Coordinator and Supervisor via a daily/nightly report
Monitors staff, players, coaches, spectators and all aspects of the game and facility.
Ensures rules, policies and procedures are being observed and followed.
Follows procedures for closing and securing the designated facility at the end of each shift.
Assists with seasonal staff facility training.
Assists with set-up/tear down of events or activities (chairs, tables, bleachers, and other equipment).
Carries out all procedures exactly as described by the Emergency Action Plan (EAP) in times of emergency or crisis. EAP training will be provided by MPRD.
Establishes and maintains cooperative professional working relationships with others, both individually and in a team environment.
May work in an after-school program setting for middle schoolers that includes monitoring participants, enforcing rules, and participating in activities.
Other duties as assigned.