Family Advocate

Utah Community Action • Wendover, UT

2d • $26

About The Position

As a Family Advocate, you'll provide comprehensive case management services to families in assigned classrooms. You'll create, coordinate, and deliver services that promote family well-being while ensuring full compliance with Head Start Performance Standards, Child Care Licensing Policies, and Health Department regulations. You'll be a connector, coach, and champion for families, guiding them through resources, health requirements, and community services while fostering meaningful engagement.

Requirements

• Sensitive to the needs of families from various cultural and socioeconomic backgrounds
• Highly organized and deadline-driven
• Strong communicator (written and verbal English required)
• Collaborative team player with excellent follow-through
• Passionate about empowering families
• Bachelor's degree in social, human, or family services
• Two years of related experience
• Wendover Site Only: In place of a bachelor's degree, a newly hired employee will have up to 18 months from the date of hire to obtain a Family Development Certification.

Nice To Haves

• Experience with Head Start
• Bilingual in languages spoken by families served by UCA

Responsibilities

• Provide compassionate, strengths-based case management to families from diverse backgrounds
• Maintain accurate documentation, case notes, and follow-ups (including proficiency in ChildPlus)
• Monitor and educate families on health requirements-ensuring children are up to date on medical, dental, nutrition, and mental health screenings and connected to a medical and dental home
• Offer timely referrals and ensure families successfully access community resources
• Partner with teachers to share relevant information confidentially and ensure classroom coverage and safety
• Lead engaging parent meetings, workshops, and family activities that strengthen relationships and promote well-being
• Conduct application intakes and assist with recruitment efforts (some evenings/weekends required)
• Participate in ongoing professional development

Benefits

• Medical, Dental, and Vision Insurance
• HSA with up to $2,500 match + Telehealth access
• 401(k) with 5% company match
• 11 Paid Holidays + Paid Winter Break (Christmas-New Year's)
• 192 PTO hours annually + Weekly Paid Self-Care Hour
• Life & Disability Insurance, EAP, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level