Family Partner (ACMH)

A Better Way Inc • Oakland, CA

7d • Hybrid

About The Position

A Better Way, Inc. is seeking a dedicated Family Partner to join our Alameda County Mental Health (ACMH) Program. This role is designed for professionals with personal lived experience navigating service systems for their child, offering a unique perspective that enriches the support provided to families navigating mental health services. The Family Partner serves as a vital link between families and ACMH program services, ensuring that the family's voice and choice are respected and prioritized. This position reports directly to the Program Coordinator and plays a key role in facilitating community linkages, supporting the organization and enhancing access to various community services and supports.

Requirements

• Must be a parent who has successfully navigated service systems on behalf of their own child, demonstrating a strong understanding of the challenges and pathways to accessing care and support within the community.
• Experience in facilitating or co-facilitating support groups such as parent Cafés and other group-based support activities.
• Deep understanding of and ability to guide families through service systems, making complex processes more accessible and reducing barriers to care.
• Demonstrated sensitivity to and competence in dealing with diverse client populations and addressing social determinants of health.
• Strong communication skills, both verbal and written, with the ability to act as a liaison between families and service providers.
• Ability to adhere to ethical documentation standards and meet timeliness and productivity expectations.
• Willingness to engage in ongoing professional development and reflective practices.
• Valid California driver's license, clear driving record, personal vehicle, and insurance coverage for travel as needed.

Nice To Haves

• Bilingual/bicultural competencies preferred to meet the diverse needs of the community served.

Responsibilities

• Facilitate and support community linkages for families, guiding them to appropriate services such as medical, educational, and social supports to build resilience and autonomy.
• Organize and support the delivery of parent Cafés and support groups, providing a safe and nurturing environment for parents to share experiences and learn from each other.
• Use initial screening and assessment tools to support the early identification of potential mental health issues in children, collaborating with the care team to ensure appropriate follow-up and intervention.
• Develop and maintain relationships with community partners and service providers, enhancing the referral network available to families.
• Serve as an advocate for families, ensuring their needs and preferences are communicated and respected throughout the service delivery process.
• Maintain accurate and timely documentation of all interactions, interventions, and outcomes with families, contributing to the program's evaluation and continuous improvement efforts.
• Participate in team meetings, supervision, and training sessions as required, sharing insights and strategies to improve service delivery and outcomes for families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed