Family Services Specialist I/II

Oklahoma Human Services•Ardmore, OK

3d•Hybrid

About The Position

This position is located in Ardmore, Oklahoma. Annual Salary: Level I H14A: $37,440.00 + Full State Employee Benefits Level II H14B: $40,248.00 + Full State Employee Benefits Travel is Occasional. Must possess a valid driver's license and maintain required car insurance.

Requirements

Level I: Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II: Education and Experience requirements consist of a bachelor’s degree; OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. OR two (2) years of experience as a Family Services Specialist.
Must possess a valid driver's license and maintain required car insurance.

Responsibilities

Greet clients in a professional and kind manner via phone or in an OKDHS retail space.
Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
Interview clients in an office setting or via phone.
Manage a caseload.
Compile data and complete documentation for eligibility.
Make appropriate program referrals to community resources.
Participate in individual and staff conferences.
Must attend all mandatory trainings associated with the position.