Family Services Specialist III

Virginia Department of Social Services•Bristol, VA

About The Position

This the specialist level in the class series for Family Services. Employees specialize in program areas and assume more complex duties such as: interviewing/investigating in cases involving suspected child/adult abuse/neglect, out-of-home placements, guardianships, emergency protective orders, and adoptions; testifying in legal proceedings; and placing children in foster/adoptive homes. Employees have contacts with others and influence outcomes by participating on task forces, strategic planning, mentoring, teaching, and conducting outreach. Programs areas include Child Protective Services, Foster Care, and Adoptions.

Requirements

Knowledge- Considerable knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems.
Skills- Skill in operating a personal computer and the associated software and the operation of a motor vehicle.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high risk cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field.
Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Must be able to perform after hours on call duties.
Must be able to staff an emergency shelter during natural disasters or weather events.

Nice To Haves

Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Prior FSS experience in a Local DSS Agency.

Responsibilities

Monitors, coordinates and administers specific assigned programs
Coordinates services within specific area of responsibility
Writes service plans, and presents cases to determine appropriate services
Tracks expenditures, prepares/submits budget estimates and ensures payment for services
Interprets laws, policies and regulations as applied to specific area of responsibility
Completes necessary federal, state and local planning and reporting requirements
Manages program waiting lists
Provides case management services to monitor compliance
Provides foster care casework services
Trains foster parents; submits progress reports to the court
Refers families to treatment resources within the community
Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families
Attends court, testifies in court and coordinates cases with attorneys
Provides parent education and support for families in target population
Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions
Interviews and assesses clients and assigns to appropriate groups
Informs clients of service programs and the rules and regulations, and right to participate
Conducts overall monitoring of programs in specific area of responsibility
Serves as resource to clients and the community in area of expertise
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care
Performs investigative duties to include screens referrals for validity
Interviews all parties involved; assesses immediate and long-term dangers/risks to children
Develops written services plan documenting goals, objectives and details of the services provided for each case
Provides program administration and caseload management services
Conducts visits and maintains contact with other professionals
Accompanies victims and their families to court appearances
Serves as support for the family; files petitions
Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies
Establishes and maintains case records
Codes, enters and updates new and on-going cases in the state computer information system
Represents the agency at various functions such as making speeches at civic and business associations, providing training and workshops on child/adult abuse and neglect for public and private organizations