Fashion Advisor, Fragrance & Beauty, DC City Center

CHANEL • Washington, DC

1d • $28 - $33 • Onsite

About The Position

We are looking for a Fashion Advisor, Fragrance & Beauty (F&B) with a passion for client service and an expertise in F&B. The Fashion Advisor, F&B will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor, F&B, will work alongside a diverse sales team, and report to the Boutique’s leadership.

Requirements

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL
• Minimum 3 years of related experience
• Minimum High School Diploma
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.

Nice To Haves

• Foreign language skills are preferred but not required

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED