Federal Security Operations - SkillBridge Intern

Zscaler

7d•Remote

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. We are looking for a Federal Security Operations - SkillBridge Intern to join our Enterprise Security team. This is a remote role, reporting to the Director of Federal Security Operations and Insider Threat. Our Federal Security team is a mission-focused group dedicated to defending critical infrastructure and government data through proactive detection and rapid incident response. We leverage advanced telemetry and automation to identify innovative solutions to complex threats. Together, we foster a high-integrity, security-first culture that ensures our federal customers can operate securely in a cloud-first world.

Requirements

Experience in a Military SOC: Prior experience operating within a Cyber Defensive Operations environment (e.g., NCDOC, CPT, or similar).
Technical Proficiency: Familiarity with SIEM/XDR platforms such as Crowdstrike Falcon Next-gen SIEM, Splunk, or Google SecOps.
Must have 180 days of service or fewer remaining prior to your date of discharge and at least 180 continuous days of active service.
Obtain approval from your unit commander.
MOU must be approved and submitted before start.

Nice To Haves

Professional experience or familiarity operating solutions built on Azure, AWS, and GCP.
Experience with Hypervisors such as VMware, Hyper-V, and KVM.
Working knowledge of authentication systems such as SAML, LDAP, and MS Active Directory.

Responsibilities

Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
Maintain project tracking and customer issue documentation within appropriate systems and databases.
Build and maintain well-established relationships with key customer stakeholders.
Perform welcome calls with customers, describing the service, tools, and process.