Field Application Engineer

Astrodyne TDI•Hackettstown, NJ

About The Position

Astrodyne TDI is looking for a Field Application Engineer (FAE), ideally located in the UK or the Netherlands, as part of our ambitious expansion plans in Europe. The FAE is primarily responsible for providing technical and application support to customers for Astrodyne TDI Power solutions. The FAE will also support Filters and Transformers, in cooperation with our Filter FAE. This is to assist in the selection of the appropriate solutions for their requirements, resolve customer issues, and develop requirements in pursuit of new business development. The candidate will work with the design engineers, marketing personnel and the field sales team to accomplish these objectives. The FAE will ideally be located within their assigned region and work out of a home office. Travel is expected to average 50% within territory on a weekly basis, plus around 10% out of region within or outside of Europe, as the need arises.

Requirements

Experience with Power Electronics and EMC/EMI
Experience with Engineering Project Management
Strong system and circuit troubleshooting skills
Agency compliance (UL, CSA, VDE, CE) experience
Component soldering skills
Able to communicate effectively in English.

Nice To Haves

Dutch, German or French desirable.
Component soldering skills
The successful candidate must possess an analytical mind-set and attack problems with great curiosity and attention to detail
Excellent communications skills and desire to interact with customers

Responsibilities

Assist customers to understand all products and showcase field applications.
Provide technical support to customers and participate in technical customer meetings.
Work with the customer on design opportunities in order to position ATDI and convey our value proposition to set us apart from competitors
Coordinate with Research and Development team, identify issues and resolve same.
Train partner FAEs to sell the solution value proposition and address customer needs.
Work with local channel partner branches to identify and develop opportunities
Assist the quotation process developing appropriate technical proposals.
Execute the conversion of opportunities into wins.
Analyze applications and recommend expert advice for same.
Maintain knowledge on industry trends and resolve design issues.
Proactively interface and communicate with internal stakeholders (e.g. Engineering, Product Management) to build and maintain strong relationships to achieve the customer deliverables and to provide regular project status updates.
Proactively interface and communicate with the customer to build and maintain strong relationships
Ability to solder and rework to modify existing designs to meet new requirements
Bench testing of existing products including setups with the thermal chambers
Support customer equipment testing for compliance
Assist with product marketing materials and datasheets