Field HSS Coordinator – Southeast Harris County, TX

UnitedHealth Group•Houston, TX

3d•$24 - $43•Hybrid

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this Field HSS Coordinator role will be an essential element of an Integrated Care Model by relaying the pertinent information about the members’ needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office. If you reside within 30-50 miles from Southeast Houston. TX market you will have the flexibility to work a hybrid/field schedule as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High School Diploma/GED (or higher) AND 5 years of experience working with ABD/SSI population within a clinical health care role, OR Associate's Degree with 3 years of clinical experience OR Unrestricted LPN/LVN license in the State of TX with 3 years in clinical experience OR CHW certification with 3 years of clinical experience
Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
High speed internet in residence
Ability to travel in this ‘assigned area’ to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
If field based, access to reliable transportation and valid US driver’s license

Nice To Haves

LVN/LPN license in state of Texas
Ability to create, edit, save and send documents, spreadsheets and emails
Reside within commutable distance of assigned duties
Works on Service Plan
Bilingual English and Spanish

Responsibilities

Assess, plan, and implement care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices