Field Operations Director - Project Mgt - Medical Imaging Installations - Western Zone

Siemens Healthineers

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. The Field Operations Director reports to the Zone Vice President of Project Management & Operations and directs the day-to-day business operations of the zone delivery and installation team. The optimal candidate for this position is motivated, entrepreneurial and is looking to transition from an individual contributor into a leadership role. The Field Operations Director should demonstrate advanced problem-solving skills, have experience in driving operational excellence initiatives and be able to navigate complex organizations to resolve operational issues quickly. Span of control is 10+ direct reports. The role is field-based, and it presents a unique opportunity for a self-motivated individual to leverage their ability to influence without authority and guide the direction of a large organization.

Requirements

Proven track record with 10+ years of successful experience in a directly related field and successful demonstration of key responsibilities as presented above.
Experience in medical imaging installation project management
Required BS/BA in related discipline or advanced degree. Equivalent combination of education and experience may be considered
High degree of business acumen to include standard competencies (financial, market positioning, healthcare industry, and customer), to make sound decisions
Successfully applies complex knowledge of fundamental concepts, practices, and procedures of area of specialization
Ability to communicate at all levels of a large organization
Conflict resolution skills internal and external
Excellent presentation skills
Ability to create and present training material
Strong work ethic and committed to do what it takes to get the job done on time and with high quality
A successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

Siemens Project Management Experience / Siemens Experience preferred
Additional experience working with customers at C-level preferred

Responsibilities

Owns resolution of logistical and operational issues including Missing / Damaged parts, freight carrier and customer satisfaction issues
Partners with vendor management, and PMO and other support functions to drive continuous improvement initiatives
Provides input and secondary oversight of the Zone Revenue Forecast including coordination and management of regional forecast reviews
Maintains accurate and up to date forecast information in the appropriate tools
Manages activities to accelerate schedules or mitigate project schedule risks in support of zone revenue goals
Assists the team in managing non-conforming costs (including obtaining necessary approvals) and analyzes NCC data to identify opportunities for improvement / cost reduction. Works with Project Managers to help recover outstanding non-conforming costs.
Drives cost reduction initiatives based on analysis of data.
Trains and mentors field Project Managers, including coordination and oversight of on-the-Job Training (OJT) for new PMs
Develops, implements and optimizes local processes across zone functions, improves interfaces and handoffs between business areas
Supports activities to accelerate the book to bill revenue cycle
Provides leadership and support for risk intervention and recommends/implements mitigation measures to prevent schedule slippage
Provides management and oversight of “Bulk orders” in backlog
Continuously monitor all projects as reported weekly via BRIDGE and SAP to achieve company's business objectives
Drive and ensure site readiness including remote diagnostics
Provide direct support, direction and leadership for Project Managers in critical situations
Proxy for Zone Vice President, with dotted line oversight of all employees in zone
Provide direct leadership and strategic account/market focus for assigned Project Managers with accountability for the entire implementation and installation process of Siemens Healthineers equipment until it is ready to be used by our customers
Accountable for the continuous development of assigned teams and for ensuring all direct Project Managers (PM) are appropriately trained and competent in customer management, product and solution positioning, as well as all applicable PM & Logistics processes and tools
Implement and manage developmental plans for employees’ performance and career goals, providing timely, direct and honest feedback on employees’ current strengths, as well as areas that need improvement.
Develops candidates for additional responsibility/promotion