Field Operations Manager

Belk•Atlanta, GA

12h

About The Position

The role of the Field Operations Manager is to support the organization drive operational processes within their assigned stores. The position works with leadership to drive overall company priorities and identify efficiencies with process to maximize the return on the operational investment. The role will project lead assigned initiatives including creating process materials such as standard operating process, training guides, and analysis of data to drive profitability. Essential Functions: Assist, create, and drive operational process improvement based on observations and company objectives. Consistently evaluate processes for improvement. Partner to identify operational gaps or gains. Ensure GVP/RVP understand and implement operational process in stores. Provide clear and concise coaching that aligns with operational processes and inventory accuracy. Re-educate when needed. Create RVP training guides/schedule training visits to inspect roll out of new or refreshed initiatives. Foster an environment of learning through RVP refresher training with GVP/Ops Director approval. Provide communication and findings of all visits to GVP/OPS Director focusing on SMART tactics for growth, and recognition of improvement. Participate and influence in GVP strategy meeting as a content expert. Collaborate and participate in Target Region Strategy Meetings. Project Lead: Lead and complete high priority projects as assigned. Travel will be scheduled based on current company priorities with ROI planned in advance of each visit. Establish and maintain strong working relationships: up, down and across the organization. Global Issues: Investigate, involve appropriate partners and support solutions to discrepancies in reporting for operational process such as: STH, reverse logistics, markdown executions, WLP, RFID processes, transportation/manifest issues. Act to secure sensitive information. Support Physical Inventory and inventory accuracy processes. Support and drive safety and shortage programs. Support and foster a diverse and inclusive workplace environment.

Requirements

Bachelor’s degree and/or equivalent years of experience
3-5 years of relevant experience
Effective communicator (oral and written)
Motivational coaching expertise
Ability to balance long- and short-term priorities
Sound business acumen
Flexible to adjust to varying expectations
Must be able to handle confidential information
Must be able to work independently as needed and execute through others effectively
Strong skills in PowerPoint and Excel
Strong understanding of all store operational processes

Responsibilities

Assist, create, and drive operational process improvement based on observations and company objectives.
Consistently evaluate processes for improvement.
Partner to identify operational gaps or gains.
Ensure GVP/RVP understand and implement operational process in stores.
Provide clear and concise coaching that aligns with operational processes and inventory accuracy.
Re-educate when needed.
Create RVP training guides/schedule training visits to inspect roll out of new or refreshed initiatives.
Foster an environment of learning through RVP refresher training with GVP/Ops Director approval.
Provide communication and findings of all visits to GVP/OPS Director focusing on SMART tactics for growth, and recognition of improvement.
Participate and influence in GVP strategy meeting as a content expert.
Collaborate and participate in Target Region Strategy Meetings.
Lead and complete high priority projects as assigned.
Establish and maintain strong working relationships: up, down and across the organization.
Investigate, involve appropriate partners and support solutions to discrepancies in reporting for operational process
Act to secure sensitive information.
Support Physical Inventory and inventory accuracy processes.
Support and drive safety and shortage programs.
Support and foster a diverse and inclusive workplace environment.