Field Operations Manager - Landscaping Industry

Premier Service•West Chicago, IL

About The Position

Field Operations Manager Premier Service – West Chicago Premier Service is seeking an experienced Field Operations Manager to lead and support our landscape and snow operations teams. This is a high-impact leadership role responsible for driving service quality, team performance, and operational efficiency across multiple crews. If you are a hands-on leader with strong landscaping knowledge and a passion for building high-performing teams, we want to hear from you. Position Overview The Field Operations Manager oversees daily field operations to ensure crews deliver high-quality service and client satisfaction. This role partners closely with the Branch Manager and Client Account Managers to manage labor, enforce safety standards, coordinate scheduling, and maintain operational excellence. Why Join Premier Service? We offer one of the most competitive compensation packages in the industry: Company Vehicle 401(k) with Company Match Weekly Pay Health Insurance Benefits Paid Vacation, Sick Time & Holidays Year-Round Employment (Green + Snow Season)

Requirements

3+ years of experience managing landscape or field service crews
Strong knowledge of landscape maintenance, lawn care, and horticulture
Proven leadership and team development skills
Strong communication, organization, and problem-solving abilities
Valid Driver’s License required (must meet insurability guidelines)
Ability to work a flexible schedule, including seasonal weekend availability
Ability to walk job sites and work outdoors regularly
Frequent standing, walking, and occasional lifting up to 50 lbs
Ability to use a computer and mobile device for extended periods

Nice To Haves

Experience in snow operations is a plus

Responsibilities

Crew Leadership & Operations Build, train, and manage field crews during green and snow seasons
Coordinate daily crew dispatch, schedules, and job assignments
Ensure crews are properly equipped with materials and equipment
Client Relations Communicate with clients to understand and meet service expectations
Partner with Account Managers to resolve service requests and concerns
Safety & Compliance Enforce company safety standards and conduct weekly safety meetings
Ensure compliance with all company policies and regulatory requirements
Workforce & Administrative Management Review and approve crew timesheets to meet payroll deadlines
Implement and maintain standard operating procedures (SOPs)
Monitor productivity, efficiency, and quality of work