Field Operations Manager (Strategic)

Glean

18h • Remote

About The Position

Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment, supporting our sales team aligned to our largest and most complex customers and prospects.

Requirements

• 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
• Experience building strong relationships with sales leadership and executives
• Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations.
• Significant experience with Salesforce reporting and dashboarding
• Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences.
• Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities.
• Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist.

Responsibilities

• Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions
• Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions
• Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls
• Lead the design and build of reporting and dashboarding for the Strategic segment
• Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
• Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year
• Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
• Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

Benefits

• We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
• When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
• We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed