Field Operations Technician (Part-Time)

The Looma ProjectRaleigh, NC
12d$22

About The Position

Looma is hiring a part-time Field Operations Technician (W-2) to support the installation and ongoing maintenance of our tablet displays inside retail partner locations. This role offers flexible, non-traditional hours that vary from week to week based on store needs, pilot programs, and rollout schedules—making it ideal for candidates seeking supplemental income, flexible work arrangements, or hands-on experience with a growing ad-tech company. As a Field Operations Technician, you are Looma’s face in the field. You’ll ensure our displays are fully operational, visually polished, and well-received by store teams.

Requirements

  • Must be able to work as a W-2 employee (this is not a contractor or 1099 role)
  • Previous experience with on-site technical troubleshooting of digital devices (e.g., tablets, screens, kiosks, POS hardware, or similar technology)
  • Reliable access to a car and smartphone (used for audits and reporting)

Responsibilities

  • Prepare, install, and maintain Looma tablet displays in retail environments.
  • Troubleshoot hardware and mounting issues, including on-site reboots, remounting tablets on shelves, and correcting cable management and power connections.
  • Install and maintain display décor and signage.
  • Perform routine store audits to ensure displays are online, clean, and operating at peak performance.
  • Respond to and prioritize urgent maintenance requests.
  • Support new pilot programs and large-scale retail rollouts.
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