Field Sales Account Executive - Brooklyn

The RealReal•New York, NY

9d•$60,000 - $65,000•Onsite

About The Position

We’re seeking experienced, results-driven sales professionals to help expand our luxury consignment business. As a Luxury Manager (LM)—a key Outside Sales role—you’ll drive new business by prospecting and converting leads, and acquiring high-value items from new clients within your assigned territory. What You Get To Do Every Day Client Outreach: Drive new business growth by actively prospecting and engaging new clients through daily outreach, in-home appointments, and targeted communications. Cultivate strong client relationships to convert interest into active consignors. Lead Generation & Conversion: Build and manage a robust sales pipeline by sourcing new leads, converting marketing-qualified prospects, and leveraging Salesforce CRM to effectively manage and track new business. Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth. Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers. Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement. Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process. Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns. Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

Requirements

3+ years of proven success in performance-driven direct sales roles, with a consistent track record of meeting or exceeding targets.
Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele.
Highly motivated, results-oriented, and comfortable operating independently in a fast-paced, field-based environment.
Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
Willing and able to travel more than 70% within the designated market.

Nice To Haves

Prior experience in selling luxury goods and/or high-end services.
Established book of business with existing client relationships.
Strong understanding of fashion trends and the luxury market.

Responsibilities

Drive new business growth by actively prospecting and engaging new clients through daily outreach, in-home appointments, and targeted communications.
Cultivate strong client relationships to convert interest into active consignors.
Build and manage a robust sales pipeline by sourcing new leads, converting marketing-qualified prospects, and leveraging Salesforce CRM to effectively manage and track new business.
Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal’s e-commerce centers.
Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement.
Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.