Field Service Coordinator - Inner 610 Loop, Houston, TX
About The Position
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together In this HSS Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office. If you reside in or within commutable driving distance to the Inner 610 Loop in Houston, TX, you will have the flexibility to work a Hybrid/Field schedule as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- Must meet one of the following:
- High School Diploma/GED or higher with 5+ years of experience working with ABD/SSI population within a clinical health care role
- Associate's degree with 3+ years of clinical experience
- Unrestricted LPN/LVN license in the state of Texas with 3+ years in clinical experience
- CHW certification with 3+ years of clinical experience
- Demonstrated familiarity with Microsoft Office, including Word, Excel, and Outlook
- Driver’s License, access reliable transportation and the ability to travel in this ‘assigned area’ to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
- High speed internet in residence
- Reside in or within commutable driving distance to the Inner 610 Loop in Houston, TX
Nice To Haves
- Unrestricted LPN/LVN license in the state of Texas
- Ability to create, edit, save and send documents, spreadsheets and emails
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Responsibilities
- Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
- Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
- Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
- No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
